Trane Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
929
Average Rating
4.6/5
Heater service
Technician was very informative. Everything seems to be ok with system
David H,
Apple Valley, CAAlways good work
We have never had any issues with Lenny working on our systems. Very friendly and professional.
Gina M,
Tobyhanna, PAHappy with technician
We were w dry pleased with our technician, very respectful, knowledgeable, and through. He took the time to access what might be wrong, explained what he did. If we need service again on our heat and air, we would want him to come to take care of our heat and air unit.
Sally G,
Marion, NCExcellent Service
Excellent Service MR. Wilner, provide excellent customer service. The AC was up & running in a short period of time.
Frank K,
Palm Beach Gardens, FLRedeem
Mr. Kandekor Robinson went beyond and redeemed the service of us having the Sears Home Services plan. Our A/C issue is resolved and prayerfully it stays that way. Sears should be proud to have quality employees who care. Happy Holidays
Sarah H,
Oakland, FLOne of the most excellent technicians left with seara
Chelsea was a wonderful technician a breath of fresh air because Sears of lat has had really really poor service but Chelsea was a great tech. Very knowledgeable! Thanks!
Antonio P,
Tampa, FLVery knowledgeable and friendly.
Hassib was great to work with. I think he had the problem diagnosed within 10 minutes or so. And was able to repair it on the spot. He was also very friendly and conversational, and even played with my cat a bit, which the cat very much enjoyed. From a customer service point of view, ( I am a customer service manager), he was just great.
Julie P,
Walnut Creek, CAFurnace/heat
Steven updated us on the itinerary throughout the day. He called ahead as he headed our way. He was very knowledgeable, quite amiable, and had a wonderful sense of humor. He worked really hard to fix our furnace and have our house heated again.
Jared P,
Martinsburg, WVGary's time with us...
Gary did an outstanding job, and he does know how to deal with/handle his customers. We could not have asked for a better individual to interface with, he knows what he's doing and has a great attitude about interacting with his customers.
Edward G,
San Jose, CAMouhamed
Mouhamed was prompt and quickly solved my heater problem caused by previously incorrect install.
Mildred M,
Chicago, IL