Trane Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

919


Average Rating

4.6/5

Excellent Experience
May 30, 2025
Overall rating

Very pleased with the service provided. Received numerous updates and confirmations about the appointment. Our tech knew exactly what the problem was, got the part from the truck, and in a few minutes the ac was fixed. He was extremely professional, courteous and personable.

Aaron E,

Blowing Rock, NC
Great service
May 29, 2025
Overall rating

Great service. Professional, courteous, and efficient. Completed the service without a problem.

Marie D,

Sun City, AZ
Donald was great!
May 28, 2025
Overall rating

Very friendly and quick to serve! He helped us with an additional issue without any complaints.

Jose,

Fort Lauderdale, FL
Great service
May 27, 2025
Overall rating

It took the company 2 weeks to get to me, but this is Texas and I understand. However, when the technician came it was an instant relief. Sambas knew his stuff and has my ac running in less than 10 mins.

Gregory T,

San Antonio, TX
Rompt service
May 27, 2025
Overall rating

Mr. Jose L. was very polite & knowledgeable about his job. He went above and beyond to resolve my AC problem in a timely manner! I would recommend Sears Home Services to anyone!

Claudia A,

Schertz, TX
Ac
May 27, 2025
Overall rating

Fast efficient on diagnosis and repair of equipment it works now

Dan C,

Acton, TX
5 stars
May 27, 2025
Overall rating

Very knowledgeable about his work. I would call him back if I would have more problems with any of my appliances. In the future I will make wellness check on my air conditioner, furnace, and other items.

Pauline E,

Henrico, VA
Erik was definitely E3!
May 23, 2025
Overall rating

I had a great experience with Erik today and his review of my AC units at my home. He showed up early (which was great), and was extremely efficient, effective,, and expedient ("E3") in performing his work! Thank you very much.

Christopher J,

Glendale, AZ
Excellence!
May 23, 2025
Overall rating

Jamie showed up as expected to figure out what was happening with our A/C. Before he started to work, he explained the fee as well as an additional fee (very reasonable under $80) if it turned out to be regular maintenance. After paying the initial service call fee, he started working on our issue. After taking care of our issue, (it turned out to be an issue of maintenance which isn't covered), he collected the remaining repair fee. He explained what he did and how to keep the issue from happening again. Jamie was very professional and very knowledgeable. He is an asset to Sears! Thank you for taking care of our repairs.

Dianne,

Montgomery, TX
Great experience
May 21, 2025
Overall rating

Cesar was Very knowledgeable and helpful and did a great job

Anamika M,

Germantown, MD