Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Review
February 27, 2026
Overall rating

Very friendly, very knowledgeable very good at explaining everything he was doing on time

Dora Z,

Harlingen, TX
Washer Machin Service
February 27, 2026
Overall rating

Hector was prompt, kept us completely updated with the service and I felt went the extra distance to insure the service call and repair was done correctly, efficiently and properly.

Mark H,

New Smyrna Beach, FL
washing machine
February 27, 2026
Overall rating

Good service. this first time for used service will call service again. Thanks, Howdy

Phichai V,

Howell, MI
Rewie
February 26, 2026
Overall rating

Joshua R. provided outstanding service. He was professional, respectful, and explained everything very clearly. He took the time to answer our questions and made sure we understood the repair process. The work was handled efficiently, and we truly appreciated his attention to detail and honesty. We are very satisfied with the service and would highly recommend him.

Edith M,

Somerton, AZ
Repair of Samsung Dishwasher
February 26, 2026
Overall rating

Technician was courteous , polite , professional , knowledgeable . Fixed dish washer in a timely fashion . He said if it caused any other problems , it should be reported as a "recall" . There was no charge and I thanked him for an honorable job .

Harrell M,

Atlanta, GA
Samsung Dryer Not Heating
February 26, 2026
Overall rating

Nigel explained problem. I would like to know if Sears Appliance repair can come back to fix the problem since Choice warranty is denying my claim. I do believe the dryer is fixable. Your tech was excellent in finding the problem, and I believe he could fix it.

Patricia M,

Elizabeth City, NC
Service Tech
February 26, 2026
Overall rating

Super friendly, knowledgeable, and patient with all my stupid questions.

Travis H,

Oakdale, CA
Refrigerator repair, Robert
February 26, 2026
Overall rating

Robert was friendly and professional. He got the job done in a timely manner.

Karen D,

Flagstaff, AZ
Really knowledgable!
February 26, 2026
Overall rating

After Sears missed 2 appointments, Kylen (who diagnosed my Samsung refrigerator problem) finally showed up and fixed it promptly. The fridge was actually misassembled! But dealing with Sears is neigh onto impossible. There was NO way to reach a live person. I received reminders every day from Sears, but they apparently never look at their appointment list. Kylen was not at fault here.

James R,

Oak Ridge, TN
Washer Repair
February 26, 2026
Overall rating

Great service tech. Good communication skills. Very knowledgeable about repairs.

Kelvin M,

Marion, AL