Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Microwave repair technician Donnie B.
February 28, 2024
Overall rating

Was able to diagnose the issue right away and had what he needed with him to make the repair as it was a common issue. Easy to talk to with a very pleasant personality.

Jarred C,

Denham Spgs, LA
Good Service
February 28, 2024
Overall rating

Dean called to let me know he was on the way and what time to expect him. He was polite, knew immediately what was wrong and that it could not be fixed without spending over the amount to buy a new unit.

Kris E,

Hesperia, CA
Knowledgeable Technician
February 28, 2024
Overall rating

Early, on time, courteous, knowledgeable To survey service: don't waste my time with surveys that can be answered in less than 10 words

Barbara S,

Elgin, AZ
very professional!
February 28, 2024
Overall rating

David was professional and thorough, even when he figured out my dryer was perfectly fine - he still explained what the problem could be! I got it fixed with his recommendation. Thank you!

Tiara B,

Stillwater, NY
Samsung Dryer Repair & Washer Maintenance
February 28, 2024
Overall rating

Janeil was friendly, courteous, and extremely knowledgeable. He performed the repair and maintenance timely and efficiently. Janiel assisted us with the new Service Agreement. We look forward to working with Janiel should we need future repairs and maintenance. Carol & Gary Ulmer

Carol U,

Hilton Head, SC
Todd was very down to earth and more
February 28, 2024
Overall rating

Very nice down to earth and polite couldn't ask for a better technician and truly shows he cares for his job Wish the young generation could pick up his knowledge and carness

Paul G,

Farmersvl Sta, NY
New Samsung Fridge
February 27, 2024
Overall rating

Very professional and knowledgeable. He was the epitome of good customer service. Highly recommend.

Chris D,

Archer City, TX
Service
February 27, 2024
Overall rating

Justin came out to assess the issue with our refrigerator. He was able to diagnose the problem within a short period of time, ordered the parts and came back and installed them quickly. We found him very knowledgeable and pleasant to deal with.

Tom R,

Virginia Bch, VA
Prompt and Helpful
February 27, 2024
Overall rating

Friendly, professional and informative. In addition, he was helpful and prompt.

Susan C,

Albuquerque, NM
Thanks
February 27, 2024
Overall rating

Great Customer Service

Nellie S,

Detroit, MI