Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.5K


Average Rating

4.7/5

Very Pleased With The Service!
February 12, 2024
Overall rating

Reuben was professional, courteous and pleasant. The work he did on my refrigerator that was leaking on the outside due to my ice maker and high water pressure was efficient and timely. I was informed when he was on his way by text as well as a phone call and most important the charge was extremely fair I highly recommend Sears Home Services.

Anita C,

Knoxville, TN
Great experience
February 12, 2024
Overall rating

He was very informative and helpful! He respected the home and took care to leave things how he found them. He answered all my questions and was very polite and easy to talk to.

Jeffery C,

Effort, PA
Good Technician - bad company communication
February 12, 2024
Overall rating

William did a good job replacing the parts but the ability to communicate directly with Sears Appliance repair needs some work. The app that narrows down the arrival time is not accurate and does not help the home owner plan accordingly. There is no way to communicate with a real person unless the technician calls. The chat function is run by a computer and not a person and was no help to me.

Greg P,

Aiken, SC
Tech
February 11, 2024
Overall rating

Great great great great great good good good good good

Raymundo O,

Hidalgo, TX
Sears Appliance Repair Person
February 11, 2024
Overall rating

He was timely, very pleasant to work with and knowledgeable.

Carol C,

Chico, CA
Awsome service
February 11, 2024
Overall rating

Christopher was, polite, on time, very efficient . Fixed my washer and was very knowledgeable about the machine.

Raymond F,

Goreville, IL
paul
February 11, 2024
Overall rating

he was on time, very friendly, did the work quickly. no complaints at all.

Gary S,

Erie, PA
Tech was helpful
February 11, 2024
Overall rating

The techs who came out to assist us both times were helpful and respectful!

Ajay S,

Livingston, CA
Ice maker replacement
February 11, 2024
Overall rating

Arrived at the time promised and completed job in 30 minutes.

Garrett T,

Splendora, TX
REFRIGERATOR SAMSUNG MODEL-RT 16A619SR5
February 10, 2024
Overall rating

Very satisfied with the service 👍 On time. Very educated and explained What was the issue And apparently what it was FanFrozen with ice Thank you for the service

Raymond,

Carolina, PR