Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.5K


Average Rating

4.7/5

Great technician - Mike
February 16, 2024
Overall rating

Great technician who resolved an issue that appeared to be unsolvable. My wife and I are grateful that we are able to keep our 10 year old dryer that up to this time had performed flawlessly.

James K,

Coatesville, IN
Maintenance Checkup
February 16, 2024
Overall rating

The Technician was very professional. He did an excellent job in explaining certain details about my washer that I wasn't aware of. He did an excellent job with the maintenance on both my dryer and washer. I would recommend this technician to anyone who needs repairs or maintenance on their appliances.

Maritza F,

Tannersville, PA
Oven repair
February 16, 2024
Overall rating

Very pleasant and courteous. Very knowledgeable. Was able to diagnose the problem quickly and fix my oven on the spot.

Sharie G,

New City, NY
Stove burner knob issue.
February 15, 2024
Overall rating

Yuriy identified the issue with the burner knob and corrected. We learned the the four burner knobs on our Samsung stove are prone to the shaft failing. Three of our four knobs have cracks in the shafts. Unfortunately the cost of replacing those four would be close to a thousand dollars and of course they are not covered by the warranty.

Dan H,

Macedon, NY
Very knowledgeable
February 15, 2024
Overall rating

Jody had to install my dryer parts. He was quick and the dryer works better than before...lol

Tina S,

Fort Mohave, AZ
Diagnostic of a broken samsung washer
February 15, 2024
Overall rating

After describing what I experienced. Greg went to work. Turns out the control board needed to be replaced. Replacement cost of $700+ didn't seem feasible. I will be buying another dryer. He and his partner were both good listeners and patient.

Stuart A,

Spokane, WA
repair of Samsung refrigerator
February 15, 2024
Overall rating

Anibal provided excellent service. He was competent, efficient, and knew exactly what to do to repair my Samsung refrigerator, which, although expensive, was poorly manufactured. This was the fifth time it's needed repairing. I particularly appreciated the fact that he didn't make a mess during the repair process.

Rosalyn B,

Pikesville, MD
Technician
February 15, 2024
Overall rating

He was Very friendly & explained everything. Wonderful job.

Tom C,

Lincoln, NE
Great service!
February 15, 2024
Overall rating

Paul came in and got right to the issue! Fixed it and moved on! Was here less than an hour! Would recommend him to anyone!

Charles W,

Newark, DE
Prompt and excellent service
February 15, 2024
Overall rating

Prompt and excellent service. Louis is knowledgeable about the repair required.

Rajasekhar G,

Katy, TX