Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.5K


Average Rating

4.7/5

Technician survey
February 17, 2024
Overall rating

The technician was very thorough and pleasant. He explained the problem clearly and was able to corrected the problem on the first visit to our home.

Vincent Anderson,

Menifee, CA
5 stars
February 17, 2024
Overall rating

Showed up on time. Very professional. Worked quickly and cleaned up when finished..

Ester R,

Corona, CA
Superb tech - prompt, friendly, careful
February 17, 2024
Overall rating

Couldn't ask for a better experience. Called when he was 10 min out. Shook hands & introduced himself & locked door behind him. Listened patiently to steps I had gone thru to self diagnose. Explained what he was doing every step of the way. Very friendly & knowledgeable. Paperwork instantly arrived. Covered by warranty.

Aaron M,

Lakeland, FL
Great Service
February 17, 2024
Overall rating

Polite, fast, Efficient and knowledgeable

Dale M,

Sonora, CA
Refrigerator service
February 17, 2024
Overall rating

Really appreciate Roberto. Explained what he was doing and the diagnosis of the problem. He was thorough, polite. He also explained the next steps and what to expect, approximate wait times. Having this information help to form contingency plans.

M.E.,

Chicago, IL
Great Technician
February 16, 2024
Overall rating

Good communication prior to and during the visit. Very knowledgeable about the issue and equipment. Friendly and courteous.

Justin H,

Visalia, CA
Dishwasher problem
February 16, 2024
Overall rating

Alpohonse was very efficient and responsive to all my questions. He stuck around until he was sure he had done all he could.

Simon A,

Madison, WI
Dryer Repair
February 16, 2024
Overall rating

The repairman was nice, professional, and got the repair completed timely.

Connie H,

Grass Valley, CA
Refrigerator repair
February 16, 2024
Overall rating

You was very knowledgeable and efficient! Super courteous and fast too. Knew his job and did it very well.

Sally N,

Salem, OR
Sears service for washer and dryer
February 16, 2024
Overall rating

Great education to us about our options and great service

Raymond L,

Alpine, UT