Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.6K
Average Rating
4.7/5
Replacement Microwave Door
Jeff was quick, professional and efficient - very timely. Thank You
Joseph A,
Brentwood, CARange Repair
Fast, efficient, experienced and professional. Diagnosed and solve the issue quickly.
Neil F,
Miami, FLGreat Service Technician
Polite, Respectful, on-time, knowledgeable about the machine, explained what happened and to how to prevent from happening again. Daniel is the best tech I met in a long time.
Robert C,
Henrico, VAJaime the technician
Jamie is great. Knowledgeable, polite Sears customer service is impossible to deal with. Not well trained and one mistake after the other. Horrible
Linda O,
Largo, FLWorks great now!
Grateful that the repair technician was able to complete the repair of our ice maker. He was knowledgeable, polite and got the work done in a neat, timely manner. Thank you!
Wilson A,
Kailua, HIReplace board in washing machine
Never, the other parts had worked to restore my washing machine. This is the last part that had been ordered replaced it and I've washed three loads since then and it is working still
Austin F,
Weldon Spring, MORepair
Great, problem fixed promptly Was 1st given expected arrival time of 10-12 then 12-2 finally arrived after 3:00
Gwen S,
Bowie, MDHomeowner
Excellent as usual. Very knowledgeable of the appliances. Honest. I always request Victor for my service calls
Emily D,
San Clemente, CAGreat Tech
Anthony was friendly & knowledgeable. Fixed our oven quickly. He answered all my questions.
Kim D,
Champaign, ILPoor Service not from the Tech but from sears home service
This repair took nearly 3 months to complete. There were several broken appointments due to tech scheduling issues and incorrect parts ordered. The is not an issue with the Technician that completed the repair! It is an issue with SHS. Ever since Sears closed the Cedar Rapids store the level of service has been declining. This last service has been the worst repair experience I have ever had. Again, this is not an issue with the technician.
Daniel P,
Cedar Rapids, IA