Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Techniction
May 24, 2024
Overall rating

William was great. But this was my first claim ever an whoever denied my claim is ludicrous,,for a broken agitator. Really get real people not happy at all,,why do I pay for warranty if your not going to fix anything???? Can u answer that. And I was told based on what William said,,what did he say???

Jaclynn C,

Fayetteville, NC
Icemaker drawer
May 24, 2024
Overall rating

Very nice knowledgeable young man who knows his stuff! Fixed my ice maker drawer in no time!

Marilyn H,

Sulfer Springs, TX
icemaker repair.
May 24, 2024
Overall rating

Christopher was great to work with. Unfortunately i was unable to solve the problem due to a plumbing issue in renovation.

Debbie R,

Waymart, PA
Friendly, quick, and knowledgable
May 24, 2024
Overall rating

Hard to find service at all, but David was great. Thanks Sears service

Penny G,

Fort Mitchell, AL
Frig.
May 24, 2024
Overall rating

Quick work and knowledgeable

Mari M,

Clovis, CA
Annual checkup for clothes washer.
May 23, 2024
Overall rating

Jericho was on time, professional, friendly, answered my questions. Very helpful.

Deborah R,

San Francisco, CA
Great Technicians, Non-existent scheduling system!?
May 23, 2024
Overall rating

Your scheduling system is "TRASH", and that's being kind. I had two technicians on this simple repair that was paid for on April 15th. It was completed today May 23! I lost more than 4 days of work waiting from "8am - 5pm" for visits that did not happen. Both of the technicians I worked with were very thorough, professional, knowledgeable and patient during this process and it was greatly appreciated. Your customers and your employees deserve much better what I experienced; the name "Sears" used to carry a standard. I trust you are working on improvements.

James M,

Manchester, NH
Excellent service
May 23, 2024
Overall rating

Friendly and professional service. Would definitely use for service again.

Wayne M,

Corinth, MS
Best repair guy!
May 23, 2024
Overall rating

Highly recommend! Diagnosed and fixed within the time frame he gave. Showed up on time. Very nice. Couldn't have asked for someone any better. Very professional!

Victoria T,

Heathsville, VA
Great service experience!!
May 23, 2024
Overall rating

Justen is a very competent knowledgeable service technician. He completed our refrigerator repair in a timely professional manner and explained very clearly what had to be done.

John S,

Kimberling City, MO