Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.5K


Average Rating

4.7/5

Great Service
February 18, 2026
Overall rating

Very knowledgeable, on time! Explain all the options and shared good information about the service.

Nicole C,

Raleigh, NC
Good Job thank you!
February 18, 2026
Overall rating

Good job thank you! Really appreciate your help. Will refer.

Mike M,

Menomonee Falls, WI
Repair
February 17, 2026
Overall rating

Norman was very easy to seal with, called to confirm approximate time of his arrival, explained the problem and how to go about getting it solved. Very satisfied and would definitely deal with him again. Aloha

Christal V,

Kaneohe, HI
Thorough
February 17, 2026
Overall rating

Three visits. All by same technician. Was with us every step of the way. Thorough consistent and friendly.

Dan K,

Carlsbad, CA
Excellent Service Call
February 17, 2026
Overall rating

Alex went through exhaustive measures to find a part that would fit my washer. Unfortunately the part was not available to be ordered.

Alonzo J,

Tyrone, GA
Dryer
February 17, 2026
Overall rating

He fixed my dryer in a timely manner. Was also polite.

Laura S,

Booneville, AR
Awesome Job
February 17, 2026
Overall rating

On both occasions that Neal worked on our Refrigerator, both in finding out what was wrong, then upon return, to fix the challenge with parts that were shipped to our house. He Went right to work...got everything done and on his way just as efficiently as any repairman we've delt with in a long time! BW//

Robertc W,

Rockledge, FL
Fridge service
February 17, 2026
Overall rating

Jorge was prompt, friendly, knowledgeable & clean while serving our fridge, stove & dishwasher. We were very satisfied with the service! Also, I loved that I was able to get an appointment this morning when scheduling last night.

Sue K,

Round Lk Park, IL
Washer
February 17, 2026
Overall rating

Jonathan was very nice and presentable.He was able to fix our washer without any difficulty.We appreciate everything he did.

Betty M,

Delano, CA
Great service
February 17, 2026
Overall rating

Super friendly, super helpful. Great experience! We appreciate the help.

Robert F,

Victor, NY