Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Awesome technician James B
May 31, 2024
Overall rating

James was awesome- great personality and he knows exactly what he is doing- he was able to diagnose the problem quickly and when he came back to repair my refrigerator he jumped right to it and did it very fast - I could tell he knows his stuff - he is an asset to your company in many ways -such a nice guy- give him a raise !

Mark S,

North Olmsted, OH
Fast service tech
May 31, 2024
Overall rating

Last 2 techs were great! Had my ice maker part replaced and the tech completed it within 10 minutes, if that! Thank you

Tricia C,

Tracy, CA
Repairs
May 31, 2024
Overall rating

SERVICE man was on time and explain what happen...GREAT SERVICE

Curtis B,

Clarksdale, MS
Howard
May 31, 2024
Overall rating

Trevor was very knowledgeable and very quick & efficient in all areas. He was super friendly and a very nice guy!!!

Howard H,

Odessa, MO
Awesome technician
May 31, 2024
Overall rating

Terry was very positive and professional. I appreciate him educating me on proper use and prevention of damaging my machine. I definitely learned some things today. Thanks Terry!

Linda M,

Bismarck, AR
Excellent technician
May 31, 2024
Overall rating

Brad was very polite and professional. He's very knowledgeable and explained in detail what was wrong with our machine.

Hilary H,

Lehighton, PA
Service on our kitchen range stove.
May 31, 2024
Overall rating

Jerry is excellent. He represents his employer with true respect, listening and understanding. I would appreciate having Jerry to service all our appliance needs.

David E,

Port Charlotte, FL
Brian
May 31, 2024
Overall rating

Brian was very communicative and helpful through the entire process. He was able to relay exactly what the issue was and his recommendations were great.

Timothy B,

Hudson, NY
Ice Maker Repair
May 31, 2024
Overall rating

Julian was awesome! He explained the issue with patience and was able to resolve everything.

Johnny S,

Conyers, GA
Excellent service
May 30, 2024
Overall rating

Martin was considerate by contacting us with a time frame narrower than what we were initially told. When he showed up, he was competent and professional, taking precautions to avoid any damage while servicing. He figured out what the problem was and expeditiously fixed it. It is quite apparent that Martin is experienced and knowledgeable of his trade. This has not been demonstrated by other technicians who have serviced our appliances.

Paul B,

Reeds Spring, MO