Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.6K
Average Rating
4.7/5
I'd highly recommend Terance
Terance is an excellent technician. He quickly identified the problem and was able to quickly fix my ice maker once the new one was mailed to me by Samsung. However, the Sears notification process is not so good. They give an 8-5 arrival window which is ridiculous . They should be able to give a 4 hour window like all other service providers.
Nancy M,
Garner, NCT. Haney
Andrew appears to be knowledgeable and efficient in performing repairs.
Tina& H,
Mabank, TXA pro
Roy was extremely professional and explained clearly what I needed to know and what to do next.
Alton B,
Mcallen, TXSamsung Refrigerator
Very knowledgeable
Mark S,
Wausau, WIProfessional service
Completed the repair promptly and left the kitchen clean. Only issue was the Sears tracking system for the parts and making follow up appointments. Three prior appointments were made once the parts arrived but no service technician showed up. Used the chat service to finally get this appointment/service.
Gary Y,
Kaneohe, HIIce maker issue
Salvador is very patient & considerate/. He called ahead to let me know he was running behind; provided an updated time & arrived within the time provided. He's very helpful with providing answers to questions provided.
Yolanda R,
Salinas, CAExcellent
Josh was awesome. Explained in detail our options. Very professional.
Leslie Y,
Milton, PAFridge
On time, and proficient
Lee C,
Henderson, NVRepair service
David was friendly, efficient and on time. He repaired my refrigerator in a matter of minutes. I'm always pleased with the repair service I receive from Sears.
Kecia M,
Bedford, OHGood Customer service
Gave good advice to issues with refrigerator and the ice maker
Ricky M,
Winston Salem, NC