Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Fantastic Service
June 05, 2024
Overall rating

Micah did a fantastic job of explaining the work he conducted as well as tricks to keep the refrigerator living a long life! He was also very prompt and completed a quick repair to get our unit cooling again!

Kevin W,

Fort Worth, TX
Best service ever!
June 05, 2024
Overall rating

Paul, our service technician knows his stuff. If we have future visits from Sears, I hope they send him out.

Richard W,

Huntsville, TX
5 stars
June 05, 2024
Overall rating

Wally gave us excellent service. He listened to our concerns & found the problem then ordered the replacement parts.

Howard G,

The Villages, FL
Customer
June 05, 2024
Overall rating

He was excellent and every welcoming. I understand him clearly

Priscilla M,

Lanham, MD
Great service
June 05, 2024
Overall rating

Victor was very cordial in my interest in the repair process. Explained everything as I asked and was very friendly. Great job.

Ralph F,

El Centro, CA
Washer repair and dryer cleaning
June 05, 2024
Overall rating

Pedro was wonderful. He communicated with us extremely well regarding his arrival time and what repairs were needed. He was obviously very knowledgeable and completed the repairs quickly and efficiently. We felt very comfortable with him. He gave us the information on the warranty with no pressure, but explained the benefits very clearly. We ended up following his recommendation and signing up for the warranty.

Amelia H,

Bourbonnais, IL
Oven repair
June 05, 2024
Overall rating

The technician was quick and efficient. Thanks for the repair.

West D,

Redding, CA
Pickup process
June 05, 2024
Overall rating

It was really difficult trying get a return product picked up

Juanita M,

Memphis, TN
Refrigerator Repair
June 05, 2024
Overall rating

I am so happy with the service. Bill was wonderful. He called me this morning to give a repair window. Very polite when he arrived. He knew what he was doing and got our frig fixed quickly. Please send my gratitude along to him. Thank you!!

Carol V,

Canandaigua, NY
Home
June 05, 2024
Overall rating

He was on time very professional I'd recommend him to anybody if they decide that they want somebody to come out and take a look he realizes that I had a problem and he finally sorted it out so I appreciate his time we'll make sure that if it happens again within that warranty 30 days I'll be calling you back

Andrew G,

Lake Isabella, CA