Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.5K


Average Rating

4.7/5

Repair
February 23, 2026
Overall rating

The technician was great, but service appointment was very poor. 2x no show for my repair. My husband had to takeoff work twice and no one came. My washer is still not working right, it's still the same. It takes about 1-2 hrs to finish one load. It still not draining and it takes a long time to wash one load.

Armida P,

Hayward, CA
Dryer Repair Review
February 23, 2026
Overall rating

Our technician Bryan provided a great repair/cleaning of our appliance and provided pointers on how to improve functionality and reliability.

Steven P,

Pittsburgh, PA
Ok
February 22, 2026
Overall rating

Knowledgeable and friendly pinpointed the problem cleaned up very on time

Bill P,

Amherst, WI
Failure
February 22, 2026
Overall rating

Micheal found the water pump failure but never checked the drum bearings. The drum has been locked up for weeks while I wait for return service with unbroken parts. Micheal determined parts not available to repair. Basically I spent two weeks waiting to find out I needed a new washer! Thanks!

Daryl C,

Fort Mohave, AZ
Repair of Samsung Washer!
February 21, 2026
Overall rating

He seem to be a very good and knowledgeable worker!

William M,

Montgomery, AL
Ice Maker service
February 21, 2026
Overall rating

Excellent service timely, very helpful in sharing information on how to care for ice maker when not being used. Also helpful with removing glass holder above crisper drawers so it could be cleaned properly. Thanks Jody!

Diane B,

Lake Havasu City, AZ
fridge
February 21, 2026
Overall rating

Techs fixed my refrigerator fast. Very good at their job.

Michael N,

Valparaiso, IN
Range repair
February 21, 2026
Overall rating

Did a great job. He knew exactly what to do.

Patrick O,

Roseburg, OR
Great job 👏
February 21, 2026
Overall rating

Excellent job by tech worker and he finished in a timely manner

Patrick W,

Clarksdale, MS
Amazing job
February 20, 2026
Overall rating

The ice maker was not working and Henack got it fixed the same day!!

Karandeep B,

Oviedo, FL