Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.6K
Average Rating
4.7/5
Great technician
Neel was incredibly helpful and thourough. Resolved our issues and explained how to do regular cleaning maintenance to prevent future issues.
Home,
Edgewood, WARefrigerator repair
Excellent service, very knowledgeable, and very friendly. Would definitely recommend Benny for any refrigerator servicing.
Stella L,
Bakersfield, CAExcellent work by Drew
Drew was very communicative prior to the stop. We agreed for him to come earlier. I texted him the symptoms and he arrived with a very good idea of what was wrong. He was very diligent, confident, competent, detail-oriented and honest. Drew provided a great customer experience AND he fixed the problem. I hope he gets a bonus because he represents your company very well.
Ruth A,
Clemmons, NCHandled with care
Carl communicated with me as to the closes time he would be at my home. He was very knowledgeable, patient and professional when it came to my problem. Carl is such an asset to Sears services.
Pam S,
Wailuku, HIGreat service
Drew was prompt, professional, and very helpful! He gave us advice that will be important to keeping our refrigerator running properly! Thank you!!
Cynthia R,
Clemmons, NCVery happy with Sears repair!
My refrigerator ice maker was not producing ice. Sears technician, Roger, arrived right on schedule and quickly diagnosed the problem. He did not have the needed replacement part in his truck but contacted a Sears "runner" to bring it to my home within a short amount of time. He then installed the new Ice Maker Assembly and now my ice maker works perfectly. Roger is an excellent, very experienced technician and a super pleasant fellow!
Jane O,
Key Biscayne, FLAwesome as always
Thanks Doug…much appreciate you coming by and taking care of us.
Joseph H,
Parkton, MDSears tech good job
Tech was neat, efficient and knowledgeable. Work completed problem fixed.
Bill F,
Diamond Spgs, CASears representative
MJ was very professional and very knowledgeable about our product. He actually demonstrated how to use the Ice Maker and causes problems in the future This young Man is the epitome of a very good representative of Sears and should be promoted to levels of higher responsibilities
Paul Hill,
Memphis, TNHouse call
Very knowledgable and covered all issues with us. We will request Casey next time. Terrific guy.
E T,
Colorado Spgs, CO