Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.5K


Average Rating

4.7/5

Great service
February 24, 2026
Overall rating

John did a great job accessing the problem and then getting the parts ordered and installed.

Rhoda R,

Fredericksburg, TX
Freezer repair
February 24, 2026
Overall rating

Dmitri assessed the problem and immediately began to correct it. He was professional and knowledgeable.

Jerome A,

Oxford, NC
great service
February 23, 2026
Overall rating

Joel was very professional in his work. Knowledgeable and explained every step taken. Very thorough in his repair. Courteous and respectful during his repair work. Even though our repair job was scheduled in advance, Joel said it was added to his schedule late in the day. Contact withthe inner office lacks a lot in customer service.

James A,

Prescott Valley, AZ
Samsung
February 23, 2026
Overall rating

Technician very knowledgeable and friendly He wasn't able to hear the noise but assumed it was ice that melted

Gregory A,

Wichita Falls, TX
Kind and conscientious technician
February 23, 2026
Overall rating

Draytyn provided exemplary customer service, explaining the problems with the dryer, the causes of the problems, and what correction actions were necessary. I am overall highly impressed with his work and look forward to working with him for future repairs.

James M,

Falling Wtrs, WV
Great service
February 23, 2026
Overall rating

Omar was very profesional and quick to make the repair.

Victor M,

Mission, TX
Randall
February 23, 2026
Overall rating

Very professional and knowledgeable of appliance workings I believe I have said enough

Ellis A,

West Monroe, LA
Washer repair
February 23, 2026
Overall rating

Extremely polite and knowledgeable. Explained every thing so I could understand it.

Carol R,

Shickshinny, PA
Review
February 23, 2026
Overall rating

Nicest gentleman I could have hoped for now it's up to the store.

Roberto C,

San Juan, PR
Service rating
February 23, 2026
Overall rating

Michael was very prompt and polite. He got to work right away and the whole process , from inspection to part replacement, took under an hour! He was very pleasant to work with!

Ellen B,

Reno, NV