Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Awesome Maintenance Man
March 10, 2026
Overall rating

Logan was awesome, great people skills, explained what and why my dryer was making a noise. Explained to me how to up keep on my dryer, and I appreciate him.

Deborah R,

North Highlands, CA
Dryer is fixed
March 10, 2026
Overall rating

Andrew has been above & beyond wonderful to work with and very knowledgeable. I would highly recommend him to anyone who needs help. Thank you again.

Kyle S,

Grottoes, VA
Dryer diagnostic + maintenance
March 10, 2026
Overall rating

Prompt, effective, and very courteous the whole time - obviously knew what he was doing and did it well

Andrew K,

Royal Oak, MI
He was amazing!
March 10, 2026
Overall rating

He was great and super helpful! He came here very professional and was very through.

Brittany G,

Coldspring, TX
Stephen was wonderful!
March 10, 2026
Overall rating

Stephen was professional and knowledgeable. He solved my issue quickly and explained what to do to prevent future issues!

Jenna R,

East Longmeadow, MA
Thorough and Kind
March 10, 2026
Overall rating

George did everything he could but unfortunately by no fault of his own the inverter in my Samsung is part of the compressor under warranty so he could not do anything further.

Andrea R,

Debary, FL
Great job from Joshua C
March 10, 2026
Overall rating

Josh is really knowledgeable and took the time to explain what might be wrong with my washer as he was checking it out. He knows his stuff! During our conversation I learned some very useful info that will help me with this and other appliances in my home. Highly recommend.

Thomas M,

Morgantown, WV
Excellent
March 10, 2026
Overall rating

Delivered excellent service and maintained professionalism throughout the time spent.

Funmi O,

East Providence, RI
Samsung Ice Maker rises from the dead
March 10, 2026
Overall rating

Sergio came out on Friday and diagnosed the problem with our Samsung Refrigerator not making ice. Ordered a new ice maker which arrived on the next day. Sergio came back out on Monday, installed the equipment and ensured it was working before leaving. The Samsung Ice Maker is now contributing! Sergio was professional, prompt and easy to communicate with. Great Job!

Robert S,

Huntsville, TX
Sears home service
March 09, 2026
Overall rating

Ok the service was ok and I was satisfied with the service

Michael S,

Gridley, CA