Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Fast and efficient
July 01, 2024
Overall rating

He came in and did the repair really fast and answered any questions we had.

Codey H,

California, MO
Refrigerator fan repair
July 01, 2024
Overall rating

The problem was diagnosed, and the part ordered, by Michael P. Another Michael on the team arrived this morning to install the new part. He was very personable and efficient. I appreciated his assistance helping level the refrigerator after the repair.

Roger,

La Crosse, WI
Stellar service
July 01, 2024
Overall rating

Brian was friendly and knowledgeable and fixed the issue with the parts that were sent ahead

Lacy S,

Eureka, KS
Ice maker replaced
July 01, 2024
Overall rating

Great customer service. The tech called before arrival. He was very efficient

Willie M,

Olive Branch, MS
Great Technician
July 01, 2024
Overall rating

Craig was an excellent repairman and gave me the advice I needed to try to make a warranty claim with Samsung for the repair. He is a great employee however, the scheduling department told me I was scheduled on Friday when the technician Did not have me on the schedule. Lot of extra time was taken without a refrigerator in my house because of Sears scheduling department had issues.

Arthur C,

Tallahassee, FL
Excellent Service.
July 01, 2024
Overall rating

Knowledgeable and Professional technicians, resolved the situation with ice maker in few minutes. All working has it should.

Charles D,

Jupiter, FL
home owner
June 30, 2024
Overall rating

on 6-25-24 your service man arrived and worker on my ice maker he thought he had it fixed but we never did get any ice. on 6 28 24 he returned and installed a new ice maker in the refrigerator and he thought that would fix the problem. we now have ice in the door but not in the freezer.on 7-1-24 I will have surgery and no one will be home.on Tuesday 7-2-24 we will be home.on 7-3-24 and7 -5 24 we will be at the doctor out of town.let me know when you can see about it.

Joe W,

Mayfield, KY
Re: Sears' Technician, Mohammed M.
June 29, 2024
Overall rating

Five-Stars refrigerator repair, i.e. , excellent, precise workmanship; thank you so very much!

Shirley F J,

Placerville, CA
Fixing my dryer
June 29, 2024
Overall rating

Jules was great-the problem is SEARS AND TRYING TO GET IN TOUCH EITH A HUMSN AFTER 3 weeks-not Jules fault-Sears needs to let customers SPEAK GO A HUMAN-thanks

Regina B,

Ft Washington, PA
Washer Repair
June 29, 2024
Overall rating

Chris arrived at the time expected. He was friendly and courteous. He located the problem and was able to fix it on the spot.

Mark E,

Dallas, PA