Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Very respectful and professional
July 10, 2024
Overall rating

Very respectful and professional. Got the job done pretty quick and got my washer working. I was surprised when he showed up at my house the gate was closed. He called me and I said let me get my wife to open the gate he said "it's raining let me do it" a lot of people would not go above and beyond to get the job done and I feel like he did. Thank you

Lee M,

Hondo, TX
Sears technician
July 10, 2024
Overall rating

I rate Jason B work to be excellent. He spoked soft and very polite.

Calvin T,

Albany, GA
Refrigerator Service
July 09, 2024
Overall rating

Christopher solved the problem of why my water dispenser was always a slow thin flow which took a long time to fill a pitcher. He pulled out the fridge and found that the tube behind had been half closed by a valve. Now it's a wonderful normal flow!!! Chris also gave me good advice about changing the filter. Thank you Chris!!!

Masako W,

Brea, CA
Courteous, kind, and quick
July 09, 2024
Overall rating

She was great at her job, and it shows in her speedy work.

Rachel C,

Rio Rancho, NM
Service
July 09, 2024
Overall rating

Ron was very nice & explained all that was wrong & suggested what we could do to fix the washer. Unfortunately it needed to many repairs so we didn't fix it!!

Katharine P,

Appleton, WI
Joe was great
July 09, 2024
Overall rating

The repair was made today. If it doesn't work, I'll regret this review, but the knowledge he shares really seems to be fantastic. We've had several people out and Joe really seems to want to make me a better home owner, which I really appreciate and so different from the other repairmen that have been here. I hope he knows how much he's appreciated.

Tammy,

Perrysburg, OH
Washer service.
July 09, 2024
Overall rating

Very thorough and friendly. Would recommend very strongly to friends.

Anthony M,

Saint Louis, MO
Service technician
July 09, 2024
Overall rating

Keith also was great!! The job was very tedious but they both worked hard to get the job completed. I hopefully have a brand new washing machine!!

Tammie P,

Windsor, CT
Professional .
July 09, 2024
Overall rating

Prompt, courteous, and professional. My problem was resolved. Very happy with the service. Thank you.

Elizabeth F,

Beecher, IL
Refrigerator repair
July 09, 2024
Overall rating

Eric was wonderful. Sears' system SUCKS!!! This repair has been in process since JANUARY!!! I hated having to communicate with chat bots of people in India. No excuse for this to take SO LONG!!! But ERIC was WONDERFUL!

Donna J,

Red Creek, NY