Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.5K
Average Rating
4.7/5
Really knowledgable!
After Sears missed 2 appointments, Kylen (who diagnosed my Samsung refrigerator problem) finally showed up and fixed it promptly. The fridge was actually misassembled! But dealing with Sears is neigh onto impossible. There was NO way to reach a live person. I received reminders every day from Sears, but they apparently never look at their appointment list. Kylen was not at fault here.
James R,
Oak Ridge, TNWasher Repair
Great service tech. Good communication skills. Very knowledgeable about repairs.
Kelvin M,
Marion, ALVery professional, efficient and thorough.
Second time he's done service for us, always does a great job!
Nancy L,
Bellingham, WAExceptional
The technician was very friendly and knowledgeable and took great care in making the appliance work properly.
Christy T,
Columbus, MSWasher fixed!
Rick stayed in contact with me until job was done. Great customer service!
Lisa K,
Bonham, TXOutstanding technical teacher and Technician.
Your eye promptly took care of the issues quickly all while training and apprentice and keeping me informed as to what was going on and what I needed to do. He was able to do a lot of juggling and provide outstanding service.
Frederick B,
East Orange, NJOven regulation check
The oven comes on goes off when it pleases OK this time - regulation, not consistent
Sarah S,
San Luis Obispo, CAService
Jon was really pleasant to deal with. He was very knowledgeable and friendly.
Tammy M,
Arlington, WIGreat service!!
Awesome experience. Very knowledgeable and helpful in discussing options here.
Scott R,
Laconia, NHProfessional Service
Karl was on time, professional, polite and explained all the options.
Tracy N,
Summerville, SC