Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

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Total reviews

18.6K

Average Rating

4.7/5

Dryer

July 17, 2024

Overall rating

He was very nice. He Explained what was being done.

Deborah U,

Tierra Verde, FL

Technician

July 17, 2024

Overall rating

Wish I didn't have to spend so much money and I wish could have been fixed the first time around but wrong part ordered.

Valerie P,

Albany, GA

Excellent service

July 17, 2024

Overall rating

Rolando explained the problem and had if fixed in a jiffy. Unfortunately being an older machine he said it might not last and.... it didn't. So, time for a new machine.

Larry L,

Woodstock, NY

Samsung oven door

July 17, 2024

Overall rating

Robert was great !!! Kept us updated and was on time

Danny G,

Kuttawa, KY

Washer repair

July 17, 2024

Overall rating

Issacc tested the washer, cleaned the pressure switch and the washer seems to be running fine. Mahalo. RGK

Robert K,

Bremerton, WA

Samsung is terrible, Joel is great

July 17, 2024

Overall rating

Fridge was broken, but Joel was able to quickly address both issues that we had. He also was able to provide advice on how to better maintain it.

Alexander C,

Rogers, AR

Samsung

July 17, 2024

Overall rating

Cesar arrived on time. He was professional, friendly and gracefully let me explain the problem with my dryer. A thorough diagnosis was performed and his knowledgeable expertise gave me options to choose the repair. After a decision was made, he warmly accepted my dogs. His kindness and thorough troubleshooting with resolution was of the highest caliber. The payment method was easy, he left us with the right solution and a warm departure. Thanks to Cesar!

Eileen K,

Jefferson, MD

Oven lite

July 17, 2024

Overall rating

Sean was very infirmative. Accomplished taking care of light quickly. Explained information panel which was very helpful.

Cindy S,

Quincy, IL

Excellent service

July 17, 2024

Overall rating

Gregory arrived on time, asked what my concerns were and knew what part needed to be replaced. He quoted me the exact price and got to work. We were very happy with the service he provided.

Susan D,

Wilmington, DE

Thank you

July 17, 2024

Overall rating

Ruben was the only one to come over and fix the issue. There have been so many issues with ordering a part and then the system losing the order and finally 6 weeks later Ruben fixed it. He was great. The online service portal and help desk are not helpful.