Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.6K
Average Rating
4.7/5
5 estrellas
Excelente
Doris T,
Bayamon, PRSamsung Ice Maker Repair
Our technician ( Eric) deserved the highest rating possible. Obviously well qualified and knowledgeable on our unit. He did get the ice maker working and told us that this issue is due to the manufacturer design.
Michael F,
Cumberland, RIDryer heat element
Fast and efficient
Jeannie S,
Beaverton, ORGreat Tech
Very polite answered questions as my ice maker decides when it wants to work. He showed how to cycle it and clear possible ice jam without damaging machine. Installed a new fan to help it make ice faster.
Kyle M,
Bennington, NEM J Dolinsky
On time. Very efficient and helpful. Would definitely recommend in the future.
Mary D,
Fort Calhoun, NEDominique
Explained everything well. Very thorough. Gave good explanation of next steps.
Dan H,
Monroe, MIProfessional & Understanding
Being without a dryer is stressful so I went straight to the dreaded laundromat. That's when I got a text to move my appointment to today and then Brian called shortly after saying he could be at our home in 5 minutes. I explained I had my clothes in the dryer and he was understanding and worked with me to come in 40 minutes so my clothes could dry. At my home Brian reduced my stress level by being optimistic and explaining the parts of the dryer. Thankfully he had the part on hand and it was fixed faster than my trip to the laundromat. I truly appreciate Brian's kindness & professionalism.
Shawna,
Yuma, AZPolite and thorough
Keith diagnosed a potentially dangerous electrical outlet for our dryer after checking dryer, exhaust and other potential problem. Good news—dryer wasn't the problem and he identified what could have caused a fire. We're contacting an electrician now.
Margaret S,
Rockville, CTExcellent Service
He was professional and got the job done quick! I truly appreciate his help after dealing with the horrible service Sears provided!
Jasmine B,
Wentzville, MODryer fixed
Our service technician was very professional and knowledgeable. He did a great job of letting us know the problem, our options to fix the problem, then fixing the problem. Thank you for everything.
Darren H,
Mahomet, IL