Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Excellent service!
July 31, 2024
Overall rating

Bill quickly assessed my dryer and had it repaired in no time. This is the second time he's been here for a repair and each time has been great.

Barber K,

Seneca, SC
Robersy
July 31, 2024
Overall rating

Robersy did a great job fixing my icemaker in my fridge. He was knowledgeable and he was friendly and he cleaned up after himself..

Jacqueline S,

Port Saint Lucie, FL
Repair call today
July 31, 2024
Overall rating

Philip was wonderful and completed the repair in a timely way!!

Susan R,

Concord, NH
Abel L
July 31, 2024
Overall rating

Was professional as well as efficient … I give him a 100 % rating

Janis S,

Pasadena, TX
Amazing service!!
July 31, 2024
Overall rating

He figured out what was wrong immediately. The prior technician came and ordered the wrong parts to the house. He also kept rolling his eyes and acting like he didn't want to be here. This technician was amazing and hands down great. Aaron agreed that the prior technician had no idea what he was doing. He got the part immediately from 10th street and came back and fixed the problem. We love Aaron ❤️

Nahla A,

Winterville, NC
He was great
July 31, 2024
Overall rating

Brandon was great, but my washer still didn't get fixed doesn't help my situation here. I was told that I would have to pay out-of-pocket. I have a protection plan this will be going to hire Ups and it will be taken care of the first guy that came out ordered parts, but apparently nobody knows where the parts came from so I have parts that I don't know how to put on my own washer and nobody will fix it like I was told it was going to get fixed I will never ever buy anything through Best Buy ever again

Alysha M,

Canon City, CO
Dryer repair
July 31, 2024
Overall rating

Both Juan and Gilbert friendly and professional in our repair.

James M,

Boerne, TX
Friendly/ professional
July 31, 2024
Overall rating

Always thorough never leave without making sure the job is taken care of properly, and explain everything if you ever have any questions.

Albert R,

Colorado Springs, CO
Great service
July 31, 2024
Overall rating

Very efficient and friendly and immediately knew what was wrong. We will never use any other service!

Jennifer F,

Lake Barrington, IL
Friendly and professional
July 31, 2024
Overall rating

Tech came and looked at the dryer and knew what to fix. He was very polite and friendly, taking the time to explain what was needed and cleaned up behind himself when he was finished.

Michael H,

Lufkin, TX