Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.6K
Average Rating
4.7/5
Microwave Repair
Everything was flawless. My microwave is working wonderfully.
Bette S,
Tucson, AZFive stars
Good tecnictian he try to help you dont people like him thank
Peter A,
Providence, RIGreat Service
Jonathan is very friendly and professional. I would recommend him as a great technician. I'm very happy with his overall demeanor. Thank you for sending him!!🙂
Carmen L,
Raleigh, NCGreat Service
Great tech , He did good job in short time. I deal with other tech over then two month can't solve the problem but he did.
Amged A,
Mansfield, TXChris was greta
Once she arrived, Chris did a great job evaluating, explaining the problem and options, and then repairing the dryer. Unfortunately I can't give the whole service process the same high rating. Even though my order had been confirmed and I had gotten and extended multiple ETAs during the day, somehow my order had been cancelled on the tech's route. Fortunately around 5pm, she couldn't close out her day because my order appeared as "pending" so she called and found out I had been expecting her. As I said once she arrived (around 6) she was great. I haven't used the dryer yet but I turned it on and it sounded good so I have my fingers crossed. I just hope customer operations can get its act together so it supports better the good work of the repair techs.
Georgia G,
Jefferson City, MOSamsung Washer Repair
Josh did an excellent job repairing our washer
John R,
Millville, PAGreat tech!!!
Great experience with this tech !! Friendly, helpful and great customer service over all !
Ery C,
Riverside, CAVery competent
This was a very positive experience. James was knowledgeable, professional and friendly. He knew just what to do to fix our refrigerator and also gave tips on how to maintain it. Excellent service technician.
Susan R,
Blaine, WA5 out of 5
He definitely knew what he was doing! Very knowledgeable, and gave us some tips.
Theresa A,
Montrose, MNrefrig repair 5th visit
Did a good job. Discovered ice maker broken part and ordered part. 5th time to replace ice maker.
Irene B,
Claremont, CA