Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.6K
Average Rating
4.7/5
Professional
Kyle was very good and diagnosing the issue. Unfortunately the news of having to replace the unit was not the best news for us. I do appreciate his honesty. He is a very good and honest technician.
Renee T,
Spring, TXSurprised and delighted
Leroy was quick to diagnose and repair my dishwasher. I appreciate his explanation and then solve.
Wesley H,
Napa, CAFantastic!
Dquarius was fantastic! He called me before he arrived to get a heads up on the problem. He did not judge me for the problem I created and jumped right in to fix the issue. He explained all that he had to do, cleaned up after and got on his way. I will request him next time and keep my fingers crossed he will be available.
Joanne,
Georgetown, TXService repair on dryer
Technician was excellent, polite and we were updated throughout the day awesome!!
Mary G,
Delmar, MDGreat Service
Knowledgeable and friendly. Knows his job. Evaluated my washer and addressed the problem.
Frankie S,
Victorville, CAWasher repair
Got to work right away and was friendly. Did a great job!
Janeth G,
El Centro, CASamsung French door
Issue was. Water accumulating under the deli drawer then turning into a sheet of ice. It would melt slowly and leak on to the floor. The parts were ordered by first tech✅ then asap a 2nd Tech Carlin. put new parts in. So far 36 hours later all good. Technician very nice, neat and explained in detail what he did. Thank you
Patty,
San Diego, CAExcellent
He did a good job. Very good customer service. He was fast and on time.
Claudia G,
Huron, CAWashing machine making noise
Tristan was great, showed up when he said he would. Has great problem solving skills and figured out the problem we had with our machine.
Helga S,
Oakland, CAWasher machine service
Amazing and professional service! The technician took care of my washer machine and fix it ! His customer service amazing and he made sure that we were having the best experience possible. Amazing job, thank you so much!
Dulce M,
Lawrence, PA