Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Great Service!!
August 07, 2024
Overall rating

Richard was very knowledgeable and professional. I would highly recommend him!

Gabriel M,

Clarksville, TN
Sears Home Services to the rescue!
August 07, 2024
Overall rating

After dealing with another company (for over a month) on my refrigerator that was not cooling, Sears HS came to review my problem. Their communications leading up to the service call were fantastic. They informed me several times of what date and timeframe they would arrive. When the day arrived, the technician texted and called to let me know he was in my driveway. He was very polite and diagnosed the issue within a short period of time. Within 45 minutes, he was able to resolve my issue and was off to his next call. I will not hesitate to contact Sears HS anytime I have an appliance issue in the future.

Homeowner,

Atoka, TN
Pleasant
August 07, 2024
Overall rating

The tech was kind, knowledgeable and considerate. He knew his job and was very professional. I look forward to his services in the future. Thank you

Jessie M,

Mobile, AL
Fixed ice maker
August 07, 2024
Overall rating

Great

Brenda J,

Pomona, CA
Great
August 07, 2024
Overall rating

Nick was great! Thanks for coming out and fixing the problem!

Mary K,

Hendersonville, NC
Samsung washer repair
August 07, 2024
Overall rating

Completed the repair of the washer on the spot, excellent.

Sam L,

Wakefield, KS
Great service
August 07, 2024
Overall rating

He was great it's too bad I have choice home warranty they are terrible as well as Samsung appliances

Paul W,

Lincoln, NE
Homeowner
August 07, 2024
Overall rating

David was very professional as well as being very knowledgeable. I highly recommend him to other customers.

Wayne S,

Renton, WA
Very good service
August 07, 2024
Overall rating

I really like the way your company works, very professional. I bought a Samsung refrigerator a few months ago, and then it stopped working. Your technician came and checked it, then said that it was still under Samsung's warranty, so I wouldn't have to pay for the repair, which was wonderful. And now my refrigerator is working normally again."

Sy Vo,

Grovetown, GA
Appliance help
August 07, 2024
Overall rating

Honest and Thorough! Those are my two comments. I'll request him in the future.

Joe B,

Alexandria, LA