Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Very professional
June 19, 2026
Overall rating

Technician arrived on time knew exactly what he was doing. Fix the problem. Can't ask for much more.

Edmund C,

Dunedin, FL
Refrigerator diagnostics
June 19, 2026
Overall rating

Representative was very educational and informative who gave me options and opinions on the product and services. I felt very happy with the service he provided.

Louis M,

Marlboro, NY
Brinston repair
June 19, 2026
Overall rating

He was on time and worked the whole time he was hear

Roger S,

Whigham, GA
Washing machine
June 18, 2026
Overall rating

Tony was very polite respectful person. He explained everything that was going on straight from the beginning and made sure my washer was back up and going after two weeks of not working. He gave me very useful information and I gladly took it and I'm gonna make sure to do my part to prevent things like this happening again. Thank you so much Tony for your amazing job.

Cristobal T,

Crockett, TX
Abdulai Bah(Samsung washer);
June 18, 2026
Overall rating

Paul is a good person with experience, unfortunately he is working for a BAD company who doesn't care for their customers, you can't even talk to a live representative , I will never recommend SEARS to anyone, they make schedules that they can't keep! SAD!!!!!!!

Abdulai B,

Smyrna, DE
Great service from my technician
June 18, 2026
Overall rating

Friendly and knowledgeable. I appreciate the great service from this visit.

Patti F,

Clemmons, NC
Reliable
June 18, 2026
Overall rating

Great technician We did his job in a shortest amount of time with expertise knowledge and to the precision of a satisfaction

Syed R,

Clarksville, MD
Good service
June 18, 2026
Overall rating

Very professional and thorough. Kept testing until he figured out what was wrong! BUT I still hate the AI you have to through when you call!

Davison F,

Williamsburg, VA
?
June 18, 2026
Overall rating

Robert was very professional and nice. I'm very satisfied with his performance. Thank you!!!

Pamela S,

Winston-salem, NC
Jamal
June 18, 2026
Overall rating

Jamal was friendly and professional. He took the time to explain what was wrong and what he was going to do to fix it. He was very tidy and neat, and he put everything back just right! Give him a raise!! 10 out of 10!

Lisa J,

Shreveport, LA