Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.5K


Average Rating

4.7/5

Technician Howard
May 26, 2026
Overall rating

Great and professional and quick great customer service. We request him every time if possible. Howard told me to recall if I have any problems.

Harold M,

Detroit, MI
Great!
May 26, 2026
Overall rating

Glenn was great! Very professional and worked quickly. He was knowledgeable of the job and what needed to be done.

Racheal M,

Lansford, PA
Technician
May 24, 2026
Overall rating

Darrell did a good job. He was on time and very professional.

Bill W,

Bossier City, LA
Dryer fixed
May 24, 2026
Overall rating

Our dryer was making and unusual noise. Appointment was set up and service call same day. Which was appreciated their work was completed promptly accurately and professionally. Would recommend Brian as a tech.

Jeffrey E,

Newark, OH
Excellent Service Technician
May 24, 2026
Overall rating

We declined the repair based on the age of our appliance, but were extremely impressed with Josh's knowledge and experience. We will definitely contact Sears Home Services in the future.

Tom O,

Saint Marys, GA
Very helpful
May 24, 2026
Overall rating

Mark went above and beyond to explain issues with our oven and recommended next steps. And he was very kind and patient to our overly friendly dog. 😀

Hilary B,

Schenectady, NY
Friendly and got the job done
May 24, 2026
Overall rating

Joel assessed the issue very quickly and was able to fix the problem. He explained each step and showed videos of the issue. Great to work with

Jamie W,

East Syracuse, NY
Great service!
May 23, 2026
Overall rating

Great knowledgable technician!! Took time to explain options and advice on appliances.

Brian F,

Raleigh, NC
Steve was great
May 23, 2026
Overall rating

My overall experience with Sears was not great due to repeated changes to my appointment, but Steve was fast and efficient once he arrived at my house. The repair was completed in about 15 minutes.

Elizabeth P,

Plantersville, MS
good sevice
May 22, 2026
Overall rating

The tech seemed very good at his job. It is the AI calling that drove nuts

Bobby M,

Riverside, RI