Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Dryer Repair
August 10, 2024
Overall rating

Ahmed was friendly and efficient. Fixed dryer quickly. Great job.

Chau P,

Palmetto Bay, FL
Technician
August 10, 2024
Overall rating

The technician was great. Arrived on time & worked efficiently. He has a very engaging personality. Your scheduling system and being able to contact anyone or ask questions is abysmal

Loretta W,

Reno, NV
Rating technician
August 10, 2024
Overall rating

Ross L was on time. He kept me updated as to time of arrival window. Last week it was discovered it was a different part we needed, he ordered. Installation was quick. I'm so glad he was able to take care of my issues with my fridge/freezer.

Valerie V,

Camp Verde, AZ
Washer repair
August 10, 2024
Overall rating

Best we're ever had with a technical

Aaron H,

Picayune, MS
Samsung Fridge Repair
August 10, 2024
Overall rating

Richard diagnosed the problem. Part was ordered and expertly repaired. Excellent service.

Deborah P,

Marshall, MI
Alex
August 10, 2024
Overall rating

Alex was clear about the work that needed to be done and very friendly.

Margaret M,

West Sayville, NY
Awesome Tech to work with
August 10, 2024
Overall rating

Can't say enough about this tech. Very knowledgeable about the appliance. They were very straightforward about the issues and repairs needed. Love them.

Christina S,

Pearland, TX
excellent
August 10, 2024
Overall rating

Everything went smoothly and Michael was knowledgeable and quickly fixed the problem.

Louise V,

Necedah, WI
Service by Jamal was good.
August 10, 2024
Overall rating

Jamal was pleasant and appeared to know what to do to check the state of my refrigerator. Not so pleased with the service from Sears however, as it took two weeks to have someone out to diagnose whether or not my refrigerator could be fixed. My first appointment was for Aug 2 8-5 and at 12n I received notice that my service would be Aug 10 instead. I was given 3 different excuses for why it was canceled and rebooked. Someone was not telling the truth. Needless to say, to wait 2 weeks without refrigeration for a diagnosis only to be told it could not be repaired did not make for a happy customer although we were very satisfied with Jamal.

Ellencal B,

Bonita Springs, FL
Excellent service!
August 10, 2024
Overall rating

Danny went over and above an ordinary service repair visit. He made sure my dryer was running both efficiently and safely!

Jodi P,

Sparks, NV