Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Customer Service
August 13, 2024
Overall rating

Richard was very nice and very helpful. He finished the job in a timely manner. I appreciate his hard work to do the job done quickly. Thank you

Yolanda C,

Abilene, TX
Satisfied
August 13, 2024
Overall rating

Tech was very professional and friendly and fix my dryer.

Jeannette G,

Brazoria, TX
Great service
August 13, 2024
Overall rating

Joel provided great service fixes our refrigerator

Ron P,

Bentonville, AR
Dishwasher repair
August 13, 2024
Overall rating

Thorough and respectful

Gemma H,

Rochester, NY
Tv technician
August 13, 2024
Overall rating

Great professional

Tim M,

Lancaster, CA
Washer repair man
August 13, 2024
Overall rating

William was so nice and polite, answered all of my questions. Explained the problem and he fixed it. Explained the process and the sensors in the washer. I will definitely use your service again.

Cynthia I,

Alexander, AR
Service dishwasher
August 13, 2024
Overall rating

Friendly and patient! Very knowledgeable and helpful. Would definitely recommend.

Tiana E,

Amarillo, TX
Refrigerator Repair
August 13, 2024
Overall rating

Peter was very courteous and knowledgeable in his profession. He gave insight into preventive measures and care instructions. During this two step repair process, all advice and instructions were received and followed, parts delivered, follow up appointment was made for final repair and diagnosis if needed. Great service technician.

Paula P,

Fort Valley, GA
Great experience
August 13, 2024
Overall rating

Thomas called the day of My appointment to let me know where I was on the list so I wouldn't waste the day sitting at home when he wouldn't be arriving until later in the day. Things changed with his appointments and he was able to get me rescheduled for the next day with out an issue. He notified me of his arrival time and was prompt and very courteous. Sears is fortunate to have a knowledgeable and friendly technician on their team. Thomas took his job and customer service skills seriously and treated me more like a friend than someone he was coming in to fix their broken appliance. He did a great job and made my day. Thank you Thomas!

Karen R,

New Bern, NC
Technician
August 13, 2024
Overall rating

Courteous, friendly and knowledgeable cleans up great guy . I liked him

Patricia S,

Nitro, WV