Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Fast, fast, fast
August 14, 2024
Overall rating

Came to install new drawer for my freezer. Let him in, turned around and he was wishing me well as he walked out the door.

Teresa H,

Wilmington, CA
Knowledgeable
August 14, 2024
Overall rating

Tom is a wizard with mechanical systems. He is incredibly helpful and knowledgeable!

Kimberley B,

North Ferrisburg, VT
Dryer repair
August 14, 2024
Overall rating

Explains to me that the dryer parts were no longer available and that's all I needed to hear. He was very thorough and he knew what he was doing.

Cora B,

Deerfield Beach, FL
!
August 14, 2024
Overall rating

Great job Byron. 5 star service from him. My overall experience with the warranty service was horrible.

Shannon J,

La Place, LA
Great service
August 14, 2024
Overall rating

He was in and out in no time, was very nice, knew what he was talking about, and fixed the issue. Can't ask for anything more than that.

Loni M,

Waterloo, IA
need better communication with your customers
August 14, 2024
Overall rating

service was great. sears needs to up their technology game though. we were scheduled for sat and the truck broke down. we were rescheduled for monday and your system kept pushing back the arrival time all the way until 9:40 pm and no one ever showed up, we never got a call, nothing. then we were rescheduled for today but the service tech could not process my check due to your systems.

Maria B,

Las Vegas, NV
Nice guy
August 14, 2024
Overall rating

Checked everything was great. Was told everything I needed to know. Thank you

Angie L,

Lake Charles, LA
Excellent Service
August 14, 2024
Overall rating

He was prompt, courteous, and knowledgeable. Nikita explained the findings and helped in decision making process.

Beth T,

Avondale, PA
Repairperson
August 14, 2024
Overall rating

Vick is exceptionally professional, technical knowledge, unmatched in courtesy and respect. I would like him to be my only Sears representative. He is the best technician I have observed from Sears.

Arhet H,

Fayetteville, NC
Repair
August 14, 2024
Overall rating

Greg was a great technician, always on time, and quick diagnosing and fixing oven

Joseph E,

Argillite, KY