Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.6K
Average Rating
4.7/5
SAMSUNG WASHER
He was prompt and diagnosed the problem. We definitely will use Sears again.
James G,
Glendale, AZExcellence
Erick was on time, professional and explained everything that he was doing to the gas dryer. He was efficient and personable. Would not hesitate to call again.
Donna O,
Whitman, MAExcellent Job
This has been my BEST EXPERIENCE with a AHS warranty provider. From start to finish it was exceptional.
Eduardo M,
Washington, DCI would recommend Roman for any service in my house.
He was very neat and cleaned afterward any water that was spilled during the service.
Sandra M,
Houston, TXGreat job
Quick to come, knowledgeable, friendly, and got the job done with success. Very impressed with getting service thru Sears.
Michelle H,
Waldron, MORefrigerator drain clogged
Chris was quick to diagnose the problem of the refrigerator leaking and ice sheets on the bottom of the fridge. He found the drains clogged and the coils super dirty in the back of the fridge. He cleaned and vacuum that throughly and then emptied the fridge to check the drains inside which he thought would be fine but checked anyways and they were. He was thorough and methodical and explained everything to us. Highly recommend Chris.
Manuel S,
Ocala, FLService man was great
Service man was great however the scheduling and parts order process really was bad had to order the part twice because we had received a broken part and the the dryer was completely inoperable, at least before getting the first part I could dry my clothes. We just had to leave the door open to keep the unit from spinning continuously, but we do appreciate the warranty coverage and service man he was quick and knowledgeable.
Christopher B,
Terre Haute, INAwesome and knowledgeable
He was prompt kind and gave us tips on keeping our machine in optimal performance condition! Clone him ..he was awesome . Now as for sears home warranty themselves it lacks continuity and accountability. They told me no one was coming after I told them I confirmed via email and call. Only for him to be enroute and I wasnt even home and this is the 5th time I had to take off to be serviced two weeks no washer
Larry W,
Houston, TXThank you!
Juan was very polite and diligent while fixing our machine. Thank you!
Estefany S,
Horizon City, TXExcellent Service – Professional and Friendly!
I had a water leak issue with my refrigerator, and the technician did an outstanding job fixing it. He was very professional, knowledgeable, and took the time to explain what was going on. On top of that, he was personable and easy to talk to, which made the whole experience even better. The repair was handled quickly and efficiently, and everything is working perfectly now. I truly appreciate the great service and would definitely recommend!
Courtney S,
Bainbridge, GA