Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.6K
Average Rating
4.7/5
Thank you Bennie!
Bennie was wonderful to help us with our issue. Thank you so much for your help and guidance to fix our dishwasher issue. Amazing service and care.
Rachel L,
Columbus, OHProfessional and fast.
Brandon arrived as our reservation window opened and was professional and quick. Good service call!
Ron F,
Castle Hayne, NCExcellent technician
Technician was thorough and explained everything that had to be done.
Virginia J,
Morganville, NJGreat experience
Jeff was great. Explained everything was polite and quick and great communication.
Theodore W,
Owings Mills, MDWasher diagnostics
William is a very knowledgeable and professional technician and an asset to your company. He diagnosed the washer and explained the trouble. We will be asking for him again in the future. Thank you William!
Maria K,
Winterville, GAThorough and Concerned
Austin was the third technician to work on our dishwasher. The other two just changed a single part that was "the issue". Neither turned out to be the problem. Austin troubleshot the dishwasher for multiple problems, replaced a number of components, and eventually identified and fixed the problem. Austin did a great job, and was very thorough. He was ultimately able to find and fix the problem.
John S,
Willows, CAv good
Joseph is very communicative and knows what he does, had good experience with him
Mounika B,
Leander, TXDryer service
Chris was quick and was able to resolve our issue with our dryer.
Ashley B,
Burleson, TXPatience was essential
Christopher was excellent. That said he was faced with the two week nightmare of obtaining the necessary part for the repair. He was at our home each of the four scheduled times. Sadly, the part was either missing, broken or not delivered. It was inexcusable as we waited two weeks for resolution. The circumstances with the part had nothing to do with Chris. Yesterday the washer was fixed.
Karen G,
Bethany, PAExcellent service
It was fast and the gentlemen was super friendly and very helpful. He even gave me some tips on how to keep my other appliances maintained better, easy things can do (like blowing out the junk under my fridge and then cleaning up behind it. When you don't have a dad nearby, stuff like that is super helpful!!
Shauna R,
Wichita, KS