Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.5K


Average Rating

4.7/5

Dryer service and repair
March 12, 2026
Overall rating

Prateek is very pleasant and seems very knowledgeable on dryer and washing machines repairs. He performed the repair very fast and efficiently. He also explained why the dryer failed. It was pleasure meeting him. I will request him if I require another appliance repair.

Manik D,

Lathrop, CA
Mike was efficient, knowledgeable, and timely.
March 12, 2026
Overall rating

Mike came in the morning, diagnosed the problem with my oven, and had the part i hand. I was very grateful and impressed. And the cost was less than for other appliance repair companies.

Brenda L,

Santa Fe, NM
Great professional
March 12, 2026
Overall rating

Courteous and informative, really knew what he was talking about

Mark G,

Martinsburg, WV
Technician review
March 11, 2026
Overall rating

Omar was really polite and was really good at explaining issues with my fridge. He explained everything with detail.

Esperanza O,

San Juan, TX
Experienced Servicemen
March 11, 2026
Overall rating

I have been waiting since 11/25 to have the hinges on my freezer repaired. Michael from Sears was able to complete in 30 minutes. Thank you!

Dr M,

Shreveport, LA
Rating Efrain
March 11, 2026
Overall rating

He is knowledgeable and courteous and a very pleasant person. He is of very good character.

Valerie S,

Oak Lawn, IL
5
March 11, 2026
Overall rating

Very pleasant and clean technician good job And also knowledgeable of his work

Nadine C,

Davenport, FL
Ice maker repair and replacement
March 11, 2026
Overall rating

Alberto, was excellent, explained the work he was doing and the cause. He was very informative about our issues I would highly recommend him Thank you Humberto

Humberto M,

Haslet, TX
Refrigerator Not Cooling/Freezing
March 11, 2026
Overall rating

Bruce was great. But the service provided by company was frustrating as one cannot speak to a HUMAN customer service. Samantha and Richard are OK as AI, but one needs to be able to speak to a HUMAN BEING.

Parviz M,

New Orleans, LA
A+
March 11, 2026
Overall rating

The technician explained clearly what the issues were...Great experience Thank You AHS for sending out someone who knew exactly what he was doing.

Leticia M,

Kerrville, TX