Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.5K


Average Rating

4.7/5

5
March 13, 2026
Overall rating

On time always to help with my order and thank you for your service

Debra M,

Fresno, CA
Refrigerator
March 13, 2026
Overall rating

Tarrance is 5 stars repair man he is the best won I have had to my house

David W,

Crescent, OK
courteous and efficient service
March 13, 2026
Overall rating

Our technician was great. However, I have a problem with the 2 week lag time to get our initial appt and then another 2 week lag time for the final parts installatio.

John S,

Martinsville, VA
Repair of Dryer.
March 13, 2026
Overall rating

Brian was so nice, easy to talk to and very knowledgeable. He found the problem when 3 other repairmen couldn't just by taking 1 minute to look at the bottom of the heating element and finding that the bottom was not "popped" in straight and securely, instead of just skimming or looking at the top side of the heating element. element. He also went outside to check that the tubing wasn't clogged!!

Debbie D,

Shelby, NC
Oven repair
March 13, 2026
Overall rating

Excellent service. Explained what he did and was thorough. Very satisfied.

Dennis J,

Kenly, NC
Good engineer, bad refrigerator
March 13, 2026
Overall rating

José did very well, but the refrigerator now is leaking water. But this device is making our life miserably since December of 1925, so blaming José woul be unfair.

Luiz S,

San Juan, PR
SUCH A NICE MAN
March 13, 2026
Overall rating

So nice, very professional. Was fast too! Thank you so much.

Tammy K,

Attleboro, MA
Stove repair
March 13, 2026
Overall rating

Guy came - was great- one of my lights on the stove isn't working now but it's fine - I guess - repair of the burner and switches was good

Jaime P,

Waterford, MI
Ice maker
March 13, 2026
Overall rating

Excellent! Had part replaced within an hour. Explained the issue and had the part in his vehicle. Very professional.

Tammara H,

Bettendorf, IA
Range repair
March 12, 2026
Overall rating

Very polite and knowledgeable. He found the problem and ordered the part. I am very pleased with the service.

Robert S,

Denver, CO