Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.5K


Average Rating

4.7/5

Good job 👏
March 13, 2026
Overall rating

Thank you, Rafeal was very nice and did an Excellent job

Marie C,

Orlando, FL
serves gentlemen was very good at what he did
March 13, 2026
Overall rating

It was very pleasant to have someone come in at that time of the morning to check everything out make sure everything was running he said the refrigerator was Band-Aid up to make it work I feel that I need a new refrigerator cause this is the fourth time someone has come out to try to fix it it's time for a new refrigerator at this point

Valerie S,

Rocky Mount, NC
Great service
March 13, 2026
Overall rating

Technician was very professional with a pleasant attitude. Would highly recommend him again.

Mary J,

Mobile, AL
Great Job
March 13, 2026
Overall rating

Figured out the problem right away and fixed the issue. Also great plus that he spoke Spanish. If we ever have another issue we would want him again.

Omar F,

Rockford, IL
Samsung refrigerator
March 13, 2026
Overall rating

He was very kind and showed me how to take the shelf out in the glass and replace it and he cleaned my filter. I was very happy. I didn't know a filter had to be clean so Sears is great from now on. I will call Sears. Thank you.I 👍😊

Janejoseph A,

Bullhead City, AZ
Heating element
March 13, 2026
Overall rating

He did a great job and worked super fast to get the job done.

Amanda S,

Columbia, MO
Great job roger
March 13, 2026
Overall rating

Thanks for all your help in fixing my dryer. I appreciate the great service.

Tammy W,

Sioux Falls, SD
Dishwasher
March 13, 2026
Overall rating

Fast pleasant to work with. Called to let us know when he sould be here.

Richard H,

Ponca City, OK
Outstanding assistance from Norman !
March 13, 2026
Overall rating

I was blessed that Norman who has been with Sears for a very long time and who had even had been to our residence before came to do our repair. I knew that I was in capable hands and both Sears and we the customers are grateful that he has continued to work for Sears despite the many management changes If you could please inform Norman of my gratitude for his assistance I would appreciate it very much Gertrude Gerstle

Estate N,

Honolulu, HI
Samsung refrigerator
March 13, 2026
Overall rating

Technician was courteous very professional.. Told me what he was doing. Very happy with service.

Michael N,

Valparaiso, IN