Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.5K


Average Rating

4.7/5

Washer
March 16, 2026
Overall rating

Marcus was very knowledgeable, professional and courteous. After paying another company hundreds of dollars who misdiagnosed the issues found the issue without any parts being required.

Madeline B,

Kennedale, TX
Samsung over the range microwave
March 16, 2026
Overall rating

He removed the microwave door. To replace the entire door for parts needed was way too costly. He was able to manipulate the broken plastic piece to save me $. Tested the door. It is working for now. I'll never buy Samsung again

Grace Z,

Silver Creek, NY
Technician very knowledgeable.
March 16, 2026
Overall rating

Arrived on time, quick to determine the issue. Would recommend this company for service calls.

Hope R,

Auburn, AL
Dryer repair
March 16, 2026
Overall rating

Very professional, area was left very clean, Repair was made in a timely manner.

Guy D,

Staten Island, NY
Outstanding
March 15, 2026
Overall rating

Hector was the consummate professional On time, courteous and extremely knowledgeable.

Toni C,

Daytona Beach, FL
Andrew's Great
March 15, 2026
Overall rating

Andrew's kind and professional. This was the easiest repair experience I've ever had.

Josh M,

Charlottesville, VA
Sears customer service review
March 14, 2026
Overall rating

Jon was very nice and explained in detail the issues. He got our dryer back up and running perfectly. I would highly recommend.

Leah P,

Saint Augustine, FL
Excellent service
March 14, 2026
Overall rating

Very nice and communicated well. Gelped us to understand the issue with the appliances.

Rafael P,

West Hartford, CT
Review
March 14, 2026
Overall rating

Mike was a great person to work with and very knowledgeable.

James M,

Temecula, CA
Professional and knowledgeable
March 14, 2026
Overall rating

Very professional and always kept us informed of his arrival time.

Albert N,

Hudson, FL