Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Good job
April 01, 2026
Overall rating

Great service. Much better than prior experiences. Thank you for good customer service.

Zach S,

Nokomis, FL
The Pattersons
March 31, 2026
Overall rating

Rudy did a fantastic job!! He is a great asset to your company!! Awesome!!

Beverly P,

Lowell, IN
Excellent service
March 31, 2026
Overall rating

Thank you for fixing my dryer, it is now working well.

Boram A,

San Diego, CA
Washer
March 31, 2026
Overall rating

They done an awesome job. Unplugged the screen and filter

Casandra R,

Tecumseh, OK
Service Tech vs Sears
March 31, 2026
Overall rating

Happy with the service tech Bowman however why does Sears ask to describe the problem in detail before the service tech comes for first appointment and not have any replacement parts with him. Instead he has to oder part that I already described in detail that I needed and make a followup appointment to install the part. Very frustrating.

Gladys G,

Mililani, HI
Omar r
March 31, 2026
Overall rating

He was so helpful to fixing the problem of my washer

Armando A,

Porterville, CA
Professional, knowledgeable and fast
March 31, 2026
Overall rating

Mike arrived and diagnosed our issue quickly, had the replacement part with him and fixed our issue in no time. It was a very pleasant experience! Thank you!

Nicole S,

York, PA
Good work
March 31, 2026
Overall rating

Friendly, nice, know want he's doing. I would recommend this service. Thanks.

Ernie C,

Compton, CA
Excellent Service
March 31, 2026
Overall rating

Prompt, experienced, and professional. They did a great job even though we decided not to repair it and just buy a new one. The inspection fee was worth it to get our options.

Jennifer S,

Smithville, GA
Fast, Thorough, and Reliable Service from Start to Finish!
March 31, 2026
Overall rating

I had a great experience with this technician! He first came out a couple of weeks ago to diagnose the issue with my refrigerator and took the time to thoroughly inspect everything and explain what needed to be fixed. After ordering the necessary parts, he returned promptly once they arrived and completed the repair. He worked quickly but was also very thorough, making sure everything was properly installed and running perfectly before leaving. I really appreciated how organized and efficient the entire process was from start to finish. It's clear he takes pride in his work and pays attention to detail. Highly recommend his service!

Jorge Q,

Trujillo, PR