Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Refrigerator repair
April 02, 2026
Overall rating

Communicated service well, answered all my service questions and was thorough

Cam C,

Hagerstown, MD
Technician
April 02, 2026
Overall rating

Rogelio was very prompt & professional. He explained the process, did the work and finished in a timely manner. I would definitely recommend him as a Technician.

Maria S,

El Paso, TX
A+ technician
April 01, 2026
Overall rating

Very friendly and top notch quality service...Was right on time. Would recommend a raise for Robert.. Thx

Dorothy E,

Monroe, NC
Side/side repair
April 01, 2026
Overall rating

He came did his repairs and left no mess. Great job

Linda M,

Deridder, LA
Dishwasher repair
April 01, 2026
Overall rating

Nico was very polite and neat with his work. Explained what he was doing to correct the problems with my dishwasher.

Brenda J,

Taylors, SC
Rating Isidro P. : Customer Susan D.
April 01, 2026
Overall rating

Isidro communicates with me, when he is coming, to service my washer. Previous technician's no communication & don't show up, which I wasted my whole day, & Sears has to reschedule me again. Isidro get the job done & listen to my complaints about my washer. Sears needs to treat their technicians with better working conditions & not overload their work load. Also your routing, U schedule them from town, to Leeward, to Windward, keep your technician working in the same district! This is why U loose good worker's. Keep up the good job, Isidro!!

Susan D,

Ewa Beach, HI
Water leaking from Freezer
April 01, 2026
Overall rating

Dave was great. He assessed the problem and fortunately is was not anything major. He even provided pointers on what to check. I would recommend David.

Beth W,

Brunswick, OH
Refrigerator repair
April 01, 2026
Overall rating

Luis was exceptional with the service we received yesterday. Very helpful and knowledgeable. He also was promt. Thank you for sending him sooner than expected.

Carrie D,

Manhattan, IL
Repaired with Care
April 01, 2026
Overall rating

He was very knowledgeable, friendly, and had a very pleasant attitude.

Cecilia C,

Selma, AL
Review of Jeremy
April 01, 2026
Overall rating

Jeremy was professional and punctual. He explained the situation to me and valued my time.

Chukwuebuka U,

Baltimore, MD