Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.5K


Average Rating

4.7/5

Efficient
March 17, 2026
Overall rating

He was quick to diagnose and when he came back for repair, knew what he was doing and was able to get it fixed quickly as well

Kathy H,

Harrisonville, MO
Repair
March 17, 2026
Overall rating

Very courteous very knowledgeable explains everything that he's doing always shows up on time very respectful highly recommend him

Dora Z,

Harlingen, TX
Patient and knowledgeable
March 17, 2026
Overall rating

Eric spent the majority of his time on the phone with Assurant, the warranty company. The first call dropped after 20 minutes on hold awaiting a determination. He called back and had to start over on the whole process because no information had been entered from the original call. He learned that Assurant has now turned this over to Best Buy to be covered under their warranty. He also provided tips and information about the purchase of new appliances moving forward. Great job Eric!

Carol H,

Amarillo, TX
Professional and good
March 17, 2026
Overall rating

I appreciate Jimmy's help and professionalism with repairing our ice maker.

Christopher M,

Amarillo, TX
Amazing
March 17, 2026
Overall rating

Very thorough, knowledgeable, professional and pleasant! I definitely recommend AHS and Kym!

Bonita N,

Elizabethtown, KY
Cook top repair
March 17, 2026
Overall rating

The service technician was very nice, knowledgeable and helpful thank you

Willie V,

Enterprise, AL
Great service
March 17, 2026
Overall rating

Gary was very knowledgeable about my oven repair. Will be using sears home services if needed in the future. Definitely recommend.

Shelly R,

Virginia Beach, VA
Job Well Done
March 17, 2026
Overall rating

Germaine was great! He was on time & very professional. He answered all of my questions & represents Sears very well!

Michelle R,

Sicklerville, NJ
Dryer
March 17, 2026
Overall rating

Very polite and a calm demeanor. Was efficient and quick….

Jeffrey W,

Albuquerque, NM
Service to fix hearter on dryer
March 17, 2026
Overall rating

Anthony with Sears did an awesome job I will alway ask for Anthony or Ethan to fix my appliances when needed Time and service were excellent!!!!!!!!!!!

Marlene V,

Auburn, IN