Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.5K


Average Rating

4.7/5

Zack Fowler, repair technician
March 24, 2026
Overall rating

Zack Fowler was awesome! Could use more like him! Best ever experience!

Linda B,

Campbell, TX
Professional
March 24, 2026
Overall rating

Servicer was very helpful and professional. We are confident that a proper inspection was done. TY

Brett H,

Omaha, NE
Thank you Bennie!
March 24, 2026
Overall rating

Bennie was wonderful to help us with our issue. Thank you so much for your help and guidance to fix our dishwasher issue. Amazing service and care.

Rachel L,

Columbus, OH
Professional and fast.
March 24, 2026
Overall rating

Brandon arrived as our reservation window opened and was professional and quick. Good service call!

Ron F,

Castle Hayne, NC
Excellent technician
March 24, 2026
Overall rating

Technician was thorough and explained everything that had to be done.

Virginia J,

Morganville, NJ
Great experience
March 24, 2026
Overall rating

Jeff was great. Explained everything was polite and quick and great communication.

Theodore W,

Owings Mills, MD
Washer diagnostics
March 24, 2026
Overall rating

William is a very knowledgeable and professional technician and an asset to your company. He diagnosed the washer and explained the trouble. We will be asking for him again in the future. Thank you William!

Maria K,

Winterville, GA
Thorough and Concerned
March 24, 2026
Overall rating

Austin was the third technician to work on our dishwasher. The other two just changed a single part that was "the issue". Neither turned out to be the problem. Austin troubleshot the dishwasher for multiple problems, replaced a number of components, and eventually identified and fixed the problem. Austin did a great job, and was very thorough. He was ultimately able to find and fix the problem.

John S,

Willows, CA
v good
March 24, 2026
Overall rating

Joseph is very communicative and knows what he does, had good experience with him

Mounika B,

Leander, TX
Dryer service
March 24, 2026
Overall rating

Chris was quick and was able to resolve our issue with our dryer.

Ashley B,

Burleson, TX