Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Awesome job
April 08, 2026
Overall rating

Drew always does a fantastic job! He always calls and knocks out the job quickly.

Bryan H,

High Point, NC
Dishwasher
April 08, 2026
Overall rating

He was fast and got the job done and took care of our issue

Allen N,

Salisbury, MD
Great service!
April 07, 2026
Overall rating

I had a problem with my old clothes dryer. Christopher responded quickly, found the problem, had the part, and fixed the dryer. Christopher listens to customers, is competent, friendly, and dedicated to good customer service.

Beverly H,

Godley, TX
Samsung washer
April 07, 2026
Overall rating

Ronnie was awesome 👌 He was very personable and fast with his repair. I was very happy I finally got my washer fixed after 3 weeks. Sears should be faster with repairs especially when the replacement part comes in as fast as it did. The wait time is a bit much but thats at no fault of the repairman. I would definitely recommend Ronnie to service anyone needing help.

Cortney S,

Kill Devil Hills, NC
Samsung fridge repair
April 07, 2026
Overall rating

Was efficient and changed what was needed in a timely manner

Kathy F,

Kenmore, NY
Fridge repair
April 07, 2026
Overall rating

After a terrible first experience, Michael came in, was able to immediately identify the problem, and promptly ordered the replacement pieces. Those came in within the next couple days and then came back and preformed the repair. He was efficient and while we have not yet waited to see if the repair worked, clearly put in the effort which I am very grateful for.

Jeremy O,

Groton, CT
Fridge I gave up on
April 07, 2026
Overall rating

My refrigerator stopped keeping items cold on the top four shelves and then froze everything in the crisper and the freezer completely defrosted at one time and the ice maker stopped working. Mike was able to troubleshoot the problem. Order parts and conveniently worked around my knee surgery that I was having and just fixed it. I am very happy with the service I received. Thank you, Mike 😁

Dona D,

York, PA
Great Service
April 07, 2026
Overall rating

Kept us posted on arrival time. Fixed issue and made great suggestions!

Blair N,

Fernandina Beach, FL
Top notch service
April 07, 2026
Overall rating

Saul arrived on time, did a thorough inspection, and explained the problem. He completed the work and we are very satisfied.

Gregory S,

Schaumburg, IL
Excellent
April 06, 2026
Overall rating

Prompt and courteous, extremely polite. Explain the process in the problem. Excellent experience.

Dale B,

Buffalo, NY