Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.5K


Average Rating

4.7/5

Refrigerator drain clogged
March 23, 2026
Overall rating

Chris was quick to diagnose the problem of the refrigerator leaking and ice sheets on the bottom of the fridge. He found the drains clogged and the coils super dirty in the back of the fridge. He cleaned and vacuum that throughly and then emptied the fridge to check the drains inside which he thought would be fine but checked anyways and they were. He was thorough and methodical and explained everything to us. Highly recommend Chris.

Manuel S,

Ocala, FL
Service man was great
March 23, 2026
Overall rating

Service man was great however the scheduling and parts order process really was bad had to order the part twice because we had received a broken part and the the dryer was completely inoperable, at least before getting the first part I could dry my clothes. We just had to leave the door open to keep the unit from spinning continuously, but we do appreciate the warranty coverage and service man he was quick and knowledgeable.

Christopher B,

Terre Haute, IN
Awesome and knowledgeable
March 23, 2026
Overall rating

He was prompt kind and gave us tips on keeping our machine in optimal performance condition! Clone him ..he was awesome . Now as for sears home warranty themselves it lacks continuity and accountability. They told me no one was coming after I told them I confirmed via email and call. Only for him to be enroute and I wasnt even home and this is the 5th time I had to take off to be serviced two weeks no washer

Larry W,

Houston, TX
Thank you!
March 23, 2026
Overall rating

Juan was very polite and diligent while fixing our machine. Thank you!

Estefany S,

Horizon City, TX
Excellent Service – Professional and Friendly!
March 23, 2026
Overall rating

I had a water leak issue with my refrigerator, and the technician did an outstanding job fixing it. He was very professional, knowledgeable, and took the time to explain what was going on. On top of that, he was personable and easy to talk to, which made the whole experience even better. The repair was handled quickly and efficiently, and everything is working perfectly now. I truly appreciate the great service and would definitely recommend!

Courtney S,

Bainbridge, GA
Great employee
March 23, 2026
Overall rating

Professional, polite, and efficient. Couldn't be more satisfied with him.

Brian N,

Moline, IL
Great repair service
March 23, 2026
Overall rating

Patricio and Chris were both very pleasant and professional. They repaired my refrigerator extremely fast and I appreciate their help

Linda S,

Petaluma, CA
Great professional
March 23, 2026
Overall rating

David was great, called ahead, he was knowledgeable and understood the problem right away. Thank you

Ganga-sagar T,

Olympia, WA
John fixed her dryer
March 23, 2026
Overall rating

He did a great job. He was prompt and definitely knows what he's doing!

Melinda H,

Broken Arrow, OK
washer repair
March 23, 2026
Overall rating

Raymond did a terrific job and was very professional Thank you :

Tom G,

Georgetown, TN