Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.5K
Average Rating
4.7/5
Thorough and Concerned
Austin was the third technician to work on our dishwasher. The other two just changed a single part that was "the issue". Neither turned out to be the problem. Austin troubleshot the dishwasher for multiple problems, replaced a number of components, and eventually identified and fixed the problem. Austin did a great job, and was very thorough. He was ultimately able to find and fix the problem.
John S,
Willows, CAv good
Joseph is very communicative and knows what he does, had good experience with him
Mounika B,
Leander, TXDryer service
Chris was quick and was able to resolve our issue with our dryer.
Ashley B,
Burleson, TXPatience was essential
Christopher was excellent. That said he was faced with the two week nightmare of obtaining the necessary part for the repair. He was at our home each of the four scheduled times. Sadly, the part was either missing, broken or not delivered. It was inexcusable as we waited two weeks for resolution. The circumstances with the part had nothing to do with Chris. Yesterday the washer was fixed.
Karen G,
Bethany, PAExcellent service
It was fast and the gentlemen was super friendly and very helpful. He even gave me some tips on how to keep my other appliances maintained better, easy things can do (like blowing out the junk under my fridge and then cleaning up behind it. When you don't have a dad nearby, stuff like that is super helpful!!
Shauna R,
Wichita, KSSAMSUNG WASHER
He was prompt and diagnosed the problem. We definitely will use Sears again.
James G,
Glendale, AZExcellence
Erick was on time, professional and explained everything that he was doing to the gas dryer. He was efficient and personable. Would not hesitate to call again.
Donna O,
Whitman, MAExcellent Job
This has been my BEST EXPERIENCE with a AHS warranty provider. From start to finish it was exceptional.
Eduardo M,
Washington, DCI would recommend Roman for any service in my house.
He was very neat and cleaned afterward any water that was spilled during the service.
Sandra M,
Houston, TXGreat job
Quick to come, knowledgeable, friendly, and got the job done with success. Very impressed with getting service thru Sears.
Michelle H,
Waldron, MO