Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Oven
April 13, 2026
Overall rating

Knowledgeable, pleasant, communicated well and was extremely efficient. I highly recommend him!

Abby C,

Greenfield Center, NY
Awesome service
April 13, 2026
Overall rating

Professional, knowledgeable, efficient, and most of all effective. Michael diagnosed our problematic oven with confidence and ease. Identified the faulty part, ordered the replacement, and installed it; all is well now with our kitchen! Thank you Michael!

Arne F,

New Market, MD
Review of Service
April 13, 2026
Overall rating

On time and a pleasant representative. Got the written dive in minimizing amount of time.

Lonnie J,

Washington, DC
Excellent service for my dryer
April 13, 2026
Overall rating

Received excellent service by Ryan at Sears Home Services. He truly cared about getting the job done right. Got right to work and was clean and organized in how he got the job done. I had to get to my daughters softball game and he did everything he could to complete the work and get me to her softball game on time. Really a stand up guy who cares.

David M,

Mullica Hill, NJ
Mark's remarks!
April 12, 2026
Overall rating

Not sure my wife and I like being characterized as being elderly. I didn't feel well yesterday but my wife was tip top.

George K,

Virginia Beach, VA
Professional and kind
April 11, 2026
Overall rating

I was very pleased with the service man's level of professionalism kind and quickly identified the issue.

Van V,

Salinas, CA
repair of samsung
April 11, 2026
Overall rating

Lawson showed up on time and was very cautious and knowledgeable, he preformed the repair in excellent time..we were very pleased with him

Burt B,

Magalia, CA
Complaint
April 11, 2026
Overall rating

Your technicians are good. The problem is your owner/manager. You seem to always cancel my first appointment for my appliances then have to reschedule. Why? We make arrangements to take off and towards the end of the day you cancel. Do you know how inconvenient it is. And it's happens numerous times. When I get frustrated I rarely talk to a customer service rep instead I get Samantha your Ai who sucks. I'm not sure if I want to renew my service with you. You have gone down hill.

Donna Y,

Aiea, HI
Dryer
April 11, 2026
Overall rating

Great job! Easy appt. Set up online. Arrived on time.Thank you.

Tamim H,

Canton, MA
X
April 10, 2026
Overall rating

Every time Darrin comes to do repairs at my home, he does an amazing job.

Wanda B,

Memphis, TN