Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.5K


Average Rating

4.7/5

Knowledgeable and dedicated
March 27, 2026
Overall rating

Wayne is a pleasure to have as a serviceman. He has been to my home a few times and it's always a pleasure to see him. He is patient, persistent, and pleasant and will continue to address a problem until it's the best it can be. He was training a younger man and shared his knowledge and experience openly with him.

Dineen Z,

Easton, PA
Honest, competent, friendly guy
March 27, 2026
Overall rating

On time, gave honest appraisal - competent guy.. I would say he's a keeper.

Daryl T,

Forest, VA
Repair dryer
March 27, 2026
Overall rating

They came promptly and examined the dryer. The cost of repair was about $200 less than the cost of a new dryer. I decided just to buy a new dryer. I would certainly used them again.

Carol P,

Temple, TX
Great technician
March 27, 2026
Overall rating

He came and thoroughly checked our washer. He replaced the parts that others messed up. We are glad that he truly cared about what he was doing.

Monique H,

Portsmouth, VA
Great
March 27, 2026
Overall rating

He was nice,, Professional & experienced in His field. I was very happy you chose Him

Sabrina H,

Boston, GA
Great service
March 27, 2026
Overall rating

Shaking was great, he called 30 minutes before he arrived at 7:45am. He was courteous polite and knowledgeable.

Yvonne W,

Smyrna, DE
Service survey
March 26, 2026
Overall rating

The best, wonderful technician and good customer service and with prompt time frame.

Mar�a G,

Riverside, CA
Now she understand
March 26, 2026
Overall rating

Mr Manuel L did an excellent job. He explained every issue my tenet had with the washer, what she is doing is part of the problem by not loading the washer properly and causing the spin cycle to go off balance. Now she understands and how to load the washer properly .

Eldo L,

San Francisco, CA
Awesome
March 26, 2026
Overall rating

Very knowledgeable, efficient, thorough, and effective. Was able to identify and remedy the problem. She explained the repair and did great work

Cassandra R,

Edgewood, NM
Excellent service
March 26, 2026
Overall rating

Brian is very personable and knowledgeable. He's also honest and I feel he is very trustworthy.

Sylvia P,

Burkburnett, TX