Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.5K


Average Rating

4.7/5

Fridge repair
April 07, 2026
Overall rating

After a terrible first experience, Michael came in, was able to immediately identify the problem, and promptly ordered the replacement pieces. Those came in within the next couple days and then came back and preformed the repair. He was efficient and while we have not yet waited to see if the repair worked, clearly put in the effort which I am very grateful for.

Jeremy O,

Groton, CT
Fridge I gave up on
April 07, 2026
Overall rating

My refrigerator stopped keeping items cold on the top four shelves and then froze everything in the crisper and the freezer completely defrosted at one time and the ice maker stopped working. Mike was able to troubleshoot the problem. Order parts and conveniently worked around my knee surgery that I was having and just fixed it. I am very happy with the service I received. Thank you, Mike 😁

Dona D,

York, PA
Great Service
April 07, 2026
Overall rating

Kept us posted on arrival time. Fixed issue and made great suggestions!

Blair N,

Fernandina Beach, FL
Top notch service
April 07, 2026
Overall rating

Saul arrived on time, did a thorough inspection, and explained the problem. He completed the work and we are very satisfied.

Gregory S,

Schaumburg, IL
Excellent
April 06, 2026
Overall rating

Prompt and courteous, extremely polite. Explain the process in the problem. Excellent experience.

Dale B,

Buffalo, NY
Performed above and beyond
April 06, 2026
Overall rating

In addition to the job he was called for, He recorded all the serial numbers of my other appliances and helped solve another problem. Thanks a lot!

Janice Z,

Overland Park, KS
Great service.
April 06, 2026
Overall rating

Extremely nice young man, who worked fast. Hopefully we will finally have ice. Thanks

Janis H,

Lake Charles, LA
Brandon
April 06, 2026
Overall rating

Brandon was amazing, he never gave up, he's a very patient and professional young man!

Jessica M,

Parsons, TN
Outstanding!
April 06, 2026
Overall rating

Chris is obviously very experienced. He's efficient, friendly and courteous. Excellent service. I'd request him again.

Betsy W,

Ocala, FL
Efficient Service
April 06, 2026
Overall rating

Quick troubleshooting and repair of faulty oven operation. Would recommend.

Jeffrey G,

Enterprise, AL