Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.5K


Average Rating

4.7/5

Repair experience
April 14, 2026
Overall rating

Super nice, I love that he called when he was 30 minutes away thank you

Rosaura D,

Alice, TX
Home owner
April 14, 2026
Overall rating

Excellent work very helpful and I'm very pleased. Thank you.

Richard B,

Northfield, NJ
washer repair
April 14, 2026
Overall rating

good service and Tron was very professional and explain everything

Anthony Z,

Virginia Bch, VA
Refrigerator Repair
April 13, 2026
Overall rating

Technician was very knowledgeable and very patient. He went the extra mile to make sure our refrigerator was well taken care of and working properly. Technician was on time and communicated very well with us until the very end of repair. I would recommend this technician for efficient service.Thanks for your timely response to service our refrigerator. Very friendly and hard worker.

Henry B,

Houston, TX
Tech was great; Sears AI interface is a mess
April 13, 2026
Overall rating

Maria was prompt, answered my questions, with a professional and pleasant manner. Sears itself has horrible customer "service". There is no option for getting assistance for scheduling or questions from a human even when the AI interfaces via text, online chat or website account fail to resolve problems Sears has created. Awful! That's what happens when you fire all your staff.

Theresa M,

San Pablo, CA
Oven
April 13, 2026
Overall rating

Knowledgeable, pleasant, communicated well and was extremely efficient. I highly recommend him!

Abby C,

Greenfield Center, NY
Awesome service
April 13, 2026
Overall rating

Professional, knowledgeable, efficient, and most of all effective. Michael diagnosed our problematic oven with confidence and ease. Identified the faulty part, ordered the replacement, and installed it; all is well now with our kitchen! Thank you Michael!

Arne F,

New Market, MD
Review of Service
April 13, 2026
Overall rating

On time and a pleasant representative. Got the written dive in minimizing amount of time.

Lonnie J,

Washington, DC
Excellent service for my dryer
April 13, 2026
Overall rating

Received excellent service by Ryan at Sears Home Services. He truly cared about getting the job done right. Got right to work and was clean and organized in how he got the job done. I had to get to my daughters softball game and he did everything he could to complete the work and get me to her softball game on time. Really a stand up guy who cares.

David M,

Mullica Hill, NJ
Mark's remarks!
April 12, 2026
Overall rating

Not sure my wife and I like being characterized as being elderly. I didn't feel well yesterday but my wife was tip top.

George K,

Virginia Beach, VA