Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.5K
Average Rating
4.7/5
Helpful, friendly, communicative
Alex was extremely helpful, knowledgeable, and explained everything in a convenient and friendly way. He was wonderful to work with
Rebecca L,
Falmouth, MESamsung Dryer Repair
Chance was the Sears Tech that handled my repair to my Samsung dryer. He was friendly, professional and completed the job in a timely manner. I would recommend Sears and Chance to anyone looking for appliance repair service.
Pauline D,
Bush, LASamsung refrigerator
The service technician was great and very courteous, all jobs well done! Thank you!
Grant F,
West Sacramento, CAPunctual, Friendly and Thorough
Cesar has been out to help with an issue with my washer and both times, he was very professional and thorough. He took the time to explain the problem, find the right part, and install quickly. He's the best!
Latrina N,
Frederick, MDJuan was very nice & friendly.
Juan replaced my water pump on my dish washer that had stopped working. So far so good. Thanks Juan.
Anna G,
Fort Myers, FLKNOWLEDGABLE AND QUICK
Joe was friendly and knowledgable. He was able to diagnose the problem quickly and he had the right part on hand and installed it. My oven was fixed in no time. This is the first time I've had to use you all and I am very happy with the service.
Diane R,
Waldorf, MDService
He is the nicest technician! Efficient, would have him back in a minute!
Debra B,
Kingston, OKEXCEPTIONAL CHRIS
Chris came out two weeks ago guessed my code would be 20 or 25 and it was. He ordered the parts and they arrived this past weekend. He called me, said he saw the parts were in and made an appt. With me for today. He even called yesterday to let me know he had a appt yesterday afternoon but I told him yesterday would not work for me as I had commitments. He arrived this morning at 10 and had completed my repair by 11. He went above and beyond and while I was still wiping things down he even opened some of the housing for the glass shelves so I could clean out food items that found their way into the seams. He explained everything to me and was so efficient. I was so impressed, I went online to Ocala Word of mouth and did a shout out for a well done job and told people if they want dependable service to call Sears Repair. You are so lucky to have a talented service rep named Chris Welcome.
Donapril I,
Anthony, FLBroken dryer
We had a great experience getting this dryer fixed! The parts were shipped to us and everything was put together in a timely manner and now we're back in business! The technician was prompt and communicative and professional through the whole process!
Robert C,
Fremont, OHSamsung Clothes Dryer Repair
Michael was excellent. He was very knowledgeable and was able to determine the issue with my clothes dryer.
Andrea D,
Pine Knoll Shores, NC