Samsung Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
18.6K
Average Rating
4.7/5
Quick and efficient
Mike took care of the repair. Your automated AI system, on the other hand, is wonky. It called me today at 11:52, 11:55 and 12:40 with the same appointment update info. Thank you! d
Danny Y,
Las Cruces, NMPerfect
Mike got here, quickly replaced the part and got on with his day. And we could get on with ours, with a stove that works properly.
Holly V,
Los Alamos, NMSears Tec
Great job!! Very professional New what he had to do!!
Luz H,
Shafter, CAKnowledgeable
Technician is extremely knowledgeable and extremely easy to work with, problem this time was solved with no work required.
Michael W,
Ridgecrest, CAIce maker replacement
Sterling was proficient and professional in all of the support he provided.
Christel A,
Temple, TXVery nice gentleman
Fixed nothing Cost me a lot of money Still waiting on my refund
Bahaa M,
Plymouth, MAExcellent and Friendly Service
Received an excellent service. Dustin came in and helped in an extremely efficient manner. Extremely knowledgeable and as I stated before helpful.
Andres G,
Fort Polk, LAJarrod was the actual Tech
Jarrod was outstanding. My issue is the difficulty talking to a Human. There is only an AI robot with no option to speak to someone. This creates huge issues when trying to coordinate service between Sears and a home warranty company sych as American Home Shield which has very few proficient English speaking Americans working for them.
Marc B,
Bordentown, NJGreat
Very Good at his job. Very professional knowledgeable in his work
Bill B,
Clear Lake, IAFantastic tech
Total professional. Explained the problem we were having and provided the best solution. Will request Don in the future!
John C,
Waterford, MI