Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Roman salvaged your poor service
March 05, 2025
Overall rating

Roman was courteous and knowledgeable. However, your poor scheduling caused him to miss the first 4 hour window you gave me without notifying me. Very rude and time consuming for me.

Carlene,

Indian Wells, CA
Competent & timely- on time and focused.
March 05, 2025
Overall rating

Karl was efficient & identified the problem. Able to repair & check to make sure oven is working normally.

Pamela T,

Brooklyn, NY
5 stars
March 05, 2025
Overall rating

Very professional and honest dude a good job and told me the information I needed

Tom T,

West End, NC
Stove repair
March 05, 2025
Overall rating

Very professional, knowledgeable and willing to take time to ensure our understanding.

Teresa C,

Saint Petersburg, FL
Range
March 05, 2025
Overall rating

Very knowledgeable about the subject. Very courteous

Betty L,

Philadelphia, PA
Excellent tech
March 04, 2025
Overall rating

On time and knowledgeable, great service, hope Sears has more like him

Alejandro S,

Coral Gables, FL
Barry, technician
March 04, 2025
Overall rating

Barry, our technician, did a fantastic job. He's very professional, and knowledgeable. He also pays attention to the customer and listens. He is the best.

Patrice L,

Wilmington, DE
Awesome service
March 04, 2025
Overall rating

Brian arrived and went right to work. He was totally focused on the job at hand (repairing my ice-maker). He was very respectful and ensured that his workspace was clean and orderly. He took care in handling my refrigerator. When Brian was done he cleaned up his workspace and showed/told me how to use my appliance and told me when the ice-maker would be fully operational. About 20 minutes after Brian left my home, I started hearing the ice cubes drop. YES!!! Thanks Brian you're so cool.

Tammy G,

Waldorf, MD
Charles was awesome!
March 04, 2025
Overall rating

Amazing troubleshooting skills and follow through to make sure the problem was resolved! Highly recommend!

Nick P,

Olympia, WA
Rating svc of Tech Rodolfo repair washer technician
March 04, 2025
Overall rating

The technician was very kind, knowledgeable and seemed to really know the brains of our Samsung Washer. He was through in repairing the Washer.

Jennie B,

Los Angeles, CA