Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

14.9K


Average Rating

4.7/5

Great work
March 01, 2025
Overall rating

So happy with Shane. He was professional and a walked me through each step of the way. I would recommend him again in the future

Rebecca R,

Bakersfield, CA
Review Technician
February 24, 2025
Overall rating

He contacted me when he would be arriving. He was polite and professional. The repair was done professionally and quickly.

Phyllis S,

Philadelphia, PA
Washer repair
February 24, 2025
Overall rating

Excellent communication had large open window for service. The email kept window down so able to still accomplish some daily chores. Repair man was on time and completed task promptly. Chris was very knowledgeable and skilled.

Jason A,

Mount Vernon, IL
Oven repair
February 24, 2025
Overall rating

Dwight arriveed on time and quickly replaced the igniter on our Samsung oven. Everything now works well. No complaints about Dwight, however the part had to be shipped twice as the first one was poorly packed and was broken.

Rimantas A,

University Hts., OH
Service was good but very pricey
February 24, 2025
Overall rating

I thought the service was good and knew what they were doing. The service part and price was very expensive. Over $600 and I still had to wait for the part the following week . I don't think I would do it again. The price would probably be ok if it was getting done the same day.

Alba V,

Chicopee, MA
Dishwasher repair
February 22, 2025
Overall rating

Bret kept in contact. He is very professional, which I liked.

Marilee Schelin,

Medford, OR
No findings
February 22, 2025
Overall rating

The repair person did not find anything causing the dryer to not dry our laundry except an ecoboost setting

Mindy B,

Acworth, GA
service repair
February 21, 2025
Overall rating

I am not sure if the Tech performed a complete diagnostics. could the trouble be with the shutoff valve not closing or shutting off? Water is overflowing in the tank and the part he declared faulty has no electricity making it work. Tech could not find a part number for the defective part assembly. I made 2 phone calls to Samsung and within 10 minutes had the part number and ordered part to replace the defective part. feel spent money for nothing.

Jeff H,

Long Beach, MS
Refrigerator repair
February 17, 2025
Overall rating

Unrepairable. Referring to Samsung warranty dept for unit replacement

John L,

Pahrump, NV
Tip top
February 13, 2025
Overall rating

Got my dishwasher going again. I am pleased with his work.

William S,

Columbus, OH
Samsung Appliances Repair Reviews