Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Great service and communication
April 21, 2025
Overall rating

Rudy was great at communicating his time of arrival. He had the part necessary to fix the oven, he was quick and professional. Thank you Rudy!

Deanna S,

Covina, CA
Refrigerator Repair
April 21, 2025
Overall rating

Mark was extremely polite and helpful. He diagnosed our issue and provided us with multiple options on a way forward.

Adam H,

Norfolk, VA
Professional, Kind, and Funny
April 21, 2025
Overall rating

Chris is an excellent repairman all the way around. He was professional, kind, and funny. Our washer is working like new now, and we've scheduled him to take care of our dryer, too. Highly recommend!

Karla K.,

Green Bay, WI
Washing machine
April 21, 2025
Overall rating

Friendly, polite and knowledgeable. He was the first technician to understand the issue and actually fix it.

David T,

Cape Coral, FL
Service Provided by Patricio
April 21, 2025
Overall rating

The servicemen was ontime, professional, thorough and informative. If I ever have any other problems with my appliances, I would love to have him back.

Adrienne G,

Oakland, CA
Great Technician
April 21, 2025
Overall rating

Professsional, kind, and experienced. Knowledgeable in this Samsung ice maker nightmares.

Karen W,

Bellingham, WA
Definition of what a service call should be
April 21, 2025
Overall rating

Very professional. Took the time to answer my questions and listen to my concerns. He was here on time. In contrast to previous service visits, he actually made a follow up call to update me as he said he would

Sean H,

Milwaukee, WI
Technician was great!
April 21, 2025
Overall rating

Technician was great! Figured out the problem immediately:) He has been here before and results are always positive.

Maria B,

San Juan Capo, CA
Refrigerator Repair
April 21, 2025
Overall rating

Did a very good job and on time. Would recommend

Charles U,

Lake Wales, FL
Professional, Knowledgeable and Efficient
April 21, 2025
Overall rating

I had a pleasant experience with Scott. He was friendly and knowledgeable. Very professional. Unfortunately we weren't able to fix the washer since one of the required parts is no longer in stock. Overall, a positive experience and would use his service and expertise again and highly recommend to friends/family.

Nadia L,

Shelton, CT