Samsung Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

18.6K


Average Rating

4.7/5

Gary Was Fantastic
April 23, 2025
Overall rating

Gary was extremely nice and professional. Unfortunately the companies cost, no fault of Gary's, of fixing my dryer was the same price as buying a new one and it was a simple pulley replacement. Again Gary was great but the service price of the company is too much so we were not able to actually fix the dryer at a reasonable cost.

Ethan P,

Russellville, AR
Paul
April 23, 2025
Overall rating

Paul, was friendly and knowledgeable. He was able to diagnose and fix the issue with ease.

Pam R,

Norton, MA
Derick was the best part of sears product service's
April 23, 2025
Overall rating

Technician came in and knew what to do. Did a great job. Got dryer fixed fast. The call center experience in the other hand was not good.

Macon H,

Virginia Bch, VA
Very good tech man.
April 23, 2025
Overall rating

Ok, but the cost of the products is outrageous, but what isn't costly.

Mike T,

Monroe City, MO
Complete Professional!
April 23, 2025
Overall rating

I recently had my Samsung dryer repaired, and I couldn't be more satisfied with the service I received. From start to finish, the entire process was smooth, professional, and efficient. The technician arrived on time, quickly diagnosed the issue, and explained everything in detail before proceeding with the repair. They had the necessary parts on hand and completed the work promptly, ensuring my dryer was back up and running the same day. What really stood out was their attention to detail and commitment to quality. They even took the time to clean up the area and test the dryer thoroughly before leaving. It's rare to find service like this nowadays, and I truly appreciate the expertise and care shown throughout the process.

Micah C,

Fayetteville, NC
great
April 23, 2025
Overall rating

great, knowledgeable, friendly, on time, experienced.

Manuel R,

Murrieta, CA
Well done
April 23, 2025
Overall rating

Andrew was professional and he was knowledgable. He resolved the problem.

Marlin M,

Carrollton, GA
Refrigerator
April 23, 2025
Overall rating

Issues solved with one visit.Very professional and knowledgeable.Communication about arrival time spot on. Nice personality.

Henry B,

Houston, TX
Friendly and Knowledgeable
April 23, 2025
Overall rating

Dino was really friendly and knew what he was doing. Great customer service!

Phillippe L,

Rockford, IL
Samsum
April 23, 2025
Overall rating

Great customer service. He was very helpful and professional and solve the problem.

Julie M,

Fresno, CA